Denisse Esparza
Spanish Fork,UT
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Energetic and self-motivated dental assistant with strong interpersonal Skills. Quick learner and successful in building relationships with coworkers and patients. Seeking a challenging job opportunity where I can use my knowledge and skills as well as learn new skills.
Overview
9
9
years of professional experience
Work History
Orthodontics Dental Assistant
Warren Orthodontics
02.2022 - Current
- Helped Maintain Patient flow pattern by seating patients promptly and begin Procedures.
- Place separators, Elastics chains , wires and Appliances
- Prepared teeth for bonding of braces and invisalign attachments.
- Maintained a sterile work environment to uphold safety standards and prevent cross contamination.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
- Provided excellent patient care by addressing concerns, answering questions, and offering support throughout treatment.
- Scheduled and confirmed patient appointments.
Solar Project Management
Caliber Smart LLC
01.2021 - 02.2023
- Foreseeing accounts progress from start to finish.
- Communicating with third parties for resolutions.
- Directly responsible for handling over 100 accounts a day.
- Manage a team of 20 Representatives, overseeing completion statues.
Dispatch Manager
Caliber Smart LLC
06.2019 - 11.2021
- Communicating with our technicians via phone and email.
- Submitting morning route for our techs.
- Rejecting jobs and rescheduling customers.
- Modifying work orders for customer.
- Managing 10-15 Employees.
Housing Representative
Caliber Smart LLC
03.2018 - 06.2019
- Contacting Apartment Complex: getting pricing and information regarding renting complexes
- Dealing directly with regionals and managers over specific housing needs.
- Directly over 7 areas. Finding 3-4 apartments per ares
- Submitting monthly rent
- Charging individual sale representatives for weekly rent.
- Signing and submitting applications and corporate Application paperwork.
- Finding and purchasing furniture per unit
- Submitting move out statements and Finalizing Move out paperwork per unit.
Customer Retention Manager
Caliber smart LLC
07.2015 - 03.2018
- Managing a team of 10-15 Employees.
- Working with schedule conflicts.
- Submitting weekly reports of escalated customer, Finding resolution for issues.
- Giving accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
- Answering inbound calls as well as outbound calls.
Education
Dental Assisting -
Utah Valley Dental Assisting Program
Orem, UTHigh School Diploma -
Central High School
Rexburg, IDSkills
- Radiology Certified
- Proven Knowledge about dental terminologies, instruments and its use
- Sterilize instruments after their use
- Knowledge in taking x-rays and impressions
- Ability to interact and communicate efficiently over phone, via email and Face to face
- Fluent speaking and writing in English and Spanish
- Quick leaner and looking to improve in skills
Timeline
Orthodontics Dental Assistant
Warren Orthodontics
02.2022 - Current
Solar Project Management
Caliber Smart LLC
01.2021 - 02.2023
Dispatch Manager
Caliber Smart LLC
06.2019 - 11.2021
Housing Representative
Caliber Smart LLC
03.2018 - 06.2019
Customer Retention Manager
Caliber smart LLC
07.2015 - 03.2018
Dental Assisting -
Utah Valley Dental Assisting Program
High School Diploma -
Central High School