Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denisse Esparza

Spanish Fork,UT

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Energetic and self-motivated dental assistant with strong interpersonal Skills. Quick learner and successful in building relationships with coworkers and patients. Seeking a challenging job opportunity where I can use my knowledge and skills as well as learn new skills.

Overview

9
9
years of professional experience

Work History

Orthodontics Dental Assistant

Warren Orthodontics
02.2022 - Current
  • Helped Maintain Patient flow pattern by seating patients promptly and begin Procedures.
  • Place separators, Elastics chains , wires and Appliances
  • Prepared teeth for bonding of braces and invisalign attachments.
  • Maintained a sterile work environment to uphold safety standards and prevent cross contamination.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
  • Provided excellent patient care by addressing concerns, answering questions, and offering support throughout treatment.
  • Scheduled and confirmed patient appointments.

Solar Project Management

Caliber Smart LLC
01.2021 - 02.2023
  • Foreseeing accounts progress from start to finish.
  • Communicating with third parties for resolutions.
  • Directly responsible for handling over 100 accounts a day.
  • Manage a team of 20 Representatives, overseeing completion statues.

Dispatch Manager

Caliber Smart LLC
06.2019 - 11.2021
  • Communicating with our technicians via phone and email.
  • Submitting morning route for our techs.
  • Rejecting jobs and rescheduling customers.
  • Modifying work orders for customer.
  • Managing 10-15 Employees.

Housing Representative

Caliber Smart LLC
03.2018 - 06.2019
  • Contacting Apartment Complex: getting pricing and information regarding renting complexes
  • Dealing directly with regionals and managers over specific housing needs.
  • Directly over 7 areas. Finding 3-4 apartments per ares
  • Submitting monthly rent
  • Charging individual sale representatives for weekly rent.
  • Signing and submitting applications and corporate Application paperwork.
  • Finding and purchasing furniture per unit
  • Submitting move out statements and Finalizing Move out paperwork per unit.

Customer Retention Manager

Caliber smart LLC
07.2015 - 03.2018
  • Managing a team of 10-15 Employees.
  • Working with schedule conflicts.
  • Submitting weekly reports of escalated customer, Finding resolution for issues.
  • Giving accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
  • Answering inbound calls as well as outbound calls.

Education

Dental Assisting -

Utah Valley Dental Assisting Program
Orem, UT

High School Diploma -

Central High School
Rexburg, ID

Skills

  • Radiology Certified
  • Proven Knowledge about dental terminologies, instruments and its use
  • Sterilize instruments after their use
  • Knowledge in taking x-rays and impressions
  • Ability to interact and communicate efficiently over phone, via email and Face to face
  • Fluent speaking and writing in English and Spanish
  • Quick leaner and looking to improve in skills

Timeline

Orthodontics Dental Assistant

Warren Orthodontics
02.2022 - Current

Solar Project Management

Caliber Smart LLC
01.2021 - 02.2023

Dispatch Manager

Caliber Smart LLC
06.2019 - 11.2021

Housing Representative

Caliber Smart LLC
03.2018 - 06.2019

Customer Retention Manager

Caliber smart LLC
07.2015 - 03.2018

Dental Assisting -

Utah Valley Dental Assisting Program

High School Diploma -

Central High School
Denisse Esparza