DENISSE RODRIGUEZ
Lakeland,FL
Summary
Motivated, goal-oriented individual with excellent communication and organizational skills. Bilingual professional experienced in problem-solving and community relationship building.
Overview
20
20
years of professional experience
Work History
LTS Service Coordinator
Elevance Health
11.2021 - Current
- Provide case management to a case load of 65 members
- Engage members face-to-face and/or telephonically to complete comprehensive needs assessment
- Develop and implement individualized, person-centered care plans
- Provide referral and linkage as appropriate
- Submit utilization/authorization requests.
Program Manager
Alzheimer's Association
04.2021 - 10.2021
- Screened, recruited, deployed and supervised volunteers
- Developed and cultivated new, sustainable strategic partnerships
- Worked with Grants Manager to ensure data quality and timely submission of grants reports
- Conducted care consultations as requested.
Human Services Counselor III
FDOH - Specialty Care
11.2018 - 07.2020
- Provided case management to a caseload of 196 clients and determined eligibility for the Ryan White program
- Provided orientation and assistance with housing application
- Completed needs assessment, comprehensive care plan, and acuity
- Maintained case records up to date.
Human Services Counselor III
FDOH - Healthy Start
10.2015 - 11.2018
- Conducted intake phone calls and scheduled home visits
- Provided pre-natal and Inter-conceptional education, Edinburgh and Ages and Stages evaluation
- Interagency coordination and referrals.
Social Worker Assistant
Highlands Lake Center
12.2013 - 11.2014
- Assumed Social Services Director duties and managed 120 long-term beds
- Facilitated Family Care Plan Meetings with multidisciplinary team, customer, and family
- Developed care plans for residents and provided support as needed
- Completed daily and quarterly assessments.
Social Worker
Migrant Health Center
09.2004 - 07.2007
- Conducted psychosocial evaluations and assess medical, behavioral, functional, and socioeconomic needs
- Mental Health team gatekeeper
- Collaborated in different support groups including HIV and substance abuse patients.
Education
Master of Business Management -
Grace College
08.2021
Bachelor of Arts in Social Work -
Ana G Mendez University System-UNE
01.2004
Skills
- Critical Thinking
- Public Relations
- Strong Interpersonal skills
- Policies and procedures implementation
- Strategic Planning
- Detail-oriented
- Leadership Training
- Decision-making
- Self-discipline
- Time Management
- Technology and software
Community Service & Fundraising
- Advancing Racial Equity on Nonprofit Boards Fellowship Program Mentee / NLC / 2024
- Team Leader, Making Strides Against Breast Cancer / American Cancer Society / 2021 – 2022
- Board Member, Treasurer / Breakwater Cove Community Association / 2020 - 2021
- Volunteer Coordinator / House of Love and Faith / 2015 - 2019
- Health Fair Coordinator / Migrant Health Center / 2005
- President - Social Worker Student Association / 2003-2004
- Resource Coordinator / Aristides Cales Middle School / 2003 o Team Leader - Relay for Life / American Cancer Society / 2002
Timeline
LTS Service Coordinator
Elevance Health
11.2021 - Current
Program Manager
Alzheimer's Association
04.2021 - 10.2021
Human Services Counselor III
FDOH - Specialty Care
11.2018 - 07.2020
Human Services Counselor III
FDOH - Healthy Start
10.2015 - 11.2018
Social Worker Assistant
Highlands Lake Center
12.2013 - 11.2014
Social Worker
Migrant Health Center
09.2004 - 07.2007
Master of Business Management -
Grace College
Bachelor of Arts in Social Work -
Ana G Mendez University System-UNE
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