Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denisse Rodriguez

Yuma,AZ

Summary

Driven and customer-focused, I excelled at The Best Taquito, enhancing customer satisfaction through exceptional service and efficient cash handling. Skilled in greeting guests and strong multitasking, I consistently met and surpassed team goals, demonstrating a keen ability for team collaboration and a proactive approach to problem-solving.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

11
11
years of professional experience

Work History

Waitress/Cashier

The Best Taquito
07.2014 - 11.2017

Great and guide costumers to there designated table. Help with any questions that a costumer may have and try to answer the best way. As a cashier I was responsible to take costumers orders. process payments and give costumers there receipt. Always tried my best to complete all the duties designated.

  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Costumer Service Representative

DDSHOP
01.2018 - Current
  • Managed escalated issues professionally, maintaining positive client relationships.
  • Streamlined workflow processes, reducing average handling time significantly.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.

Education

High School Diploma -

Cibola High School
Yuma, AZ

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Team collaboration
  • Memory retention
  • Complaint resolution
  • Time management
  • Customer service

Languages

Spanish
English

Timeline

Costumer Service Representative

DDSHOP
01.2018 - Current

Waitress/Cashier

The Best Taquito
07.2014 - 11.2017

High School Diploma -

Cibola High School