Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
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Denisse Rodriguez-Amezquita

Denisse Rodriguez-Amezquita

Long Beach,CA

Summary

Dynamic and motivated professional with a proven track record at McDonald's Restaurant, excelling in customer service and teamwork. Recognized for strong communication skills and reliability, I effectively trained new team members and consistently received positive feedback, enhancing the overall customer experience. Committed to achieving goals and fostering a positive environment.

Overview

5
5
years of professional experience

Work History

Crew Team Member

McDonald's Restaurant
Seal Beach, California
11.2024 - Current
  • Provided exceptional customer service in fast-paced environment.
  • Operated kitchen equipment to prepare food and beverages efficiently.

• Collaborated with team to achieve service goals during peak hours.

• Trained new employees by demonstrating tasks and coaching during daily activities.

• Adapted quickly to changing tasks and priorities throughout shifts.

• Worked front counter, drive-thru and other areas. Provided excellent customer service by greeting customers and meeting quality expectations.

• Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.

• Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.

• Received regular positive feedback from customers for exceptional service, boosting overall store reputation

House Cleaner

House Cleaning
01.2021 - 10.2024
  • My family is in the personal house cleaning business, I have worked in customer service with a few past clients regarding service pricing negotiation and date arrangements.
  • I have handled in person negotiations and through text and phone calls with basic customer service.
  • Home owned

Cashier/Inventory

High Schools Student Store
  • I have worked at my high school's Student Store for 3yrs, i would work with other members of the team every day and sold mostly drinks and snacks.
  • I would handle the cash register while also greeting customers at our service window.
  • We would mark inventory every day before we opened to make sure our stock was in order.
  • Not only just our stock but also count the money and deduct the net with our profit in a self made google sheets program to keep track of income.

Member Of ASB

ASB
  • I have also been in the school's ASB for 3yrs, I have helped make numerous school events in and outside of school.
  • We as ASB worked hard getting feedback with forums, making Ads, promoting events, reaching our goal in-order to meet our quota with every event as much as possible.
  • I have helped during and out of school making events possible working from sunup till sundown, although sometimes it was hard work the end result of it being done well was rewarding knowing i was able to help make it possible.

Education

Associate of Science - Engineering Technology

Long Beach City College
Long Beach, CA
06-2026

High School Diploma -

Ernest McBride
Long Beach, CA
06-2024

Skills

  • Communication
  • Problem Solving
  • Friendly
  • Motivated
  • Creative
  • Teamwork
  • Organization
  • Positive attitude
  • Reliability and punctuality

Projects

High Schools Student Store - Cashier/Inventory, I have worked at my high school's Student Store for 3yrs, I would work with other members of the team every day and sold mostly drinks and snacks. I would handle the cash register while also greeting customers at our service window. We would mark inventory every day before we opened to make sure our stock was in order. Not only just our stock but also count the money and deduct the net with our profit in a self made google sheets program to keep track of income. Member Of ASB - Creating/Coordinating Events, I have also been in the school's ASB for 3yrs, I have helped make numerous school events in and outside of school. We as ASB worked hard getting feedback with forums, making Ads, promoting events, reaching our goal in-order to meet our quota with every event as much as possible. I have helped during and out of school making events possible working from sunup till sundown, although sometimes it was hard work the end result of it being done well was rewarding knowing I was able to help make it possible.

Languages

  • English, Native
  • Spanish, Native

Timeline

Crew Team Member

McDonald's Restaurant
11.2024 - Current

House Cleaner

House Cleaning
01.2021 - 10.2024

Cashier/Inventory

High Schools Student Store

Member Of ASB

ASB

Associate of Science - Engineering Technology

Long Beach City College

High School Diploma -

Ernest McBride
Denisse Rodriguez-Amezquita