Denisse Vela
CPC-A
San Antonio,TX
Summary
Qualified prospective certified professional coder with proven expertise in EHR systems like AthenaHealth and a strong commitment to patient confidentiality. At CHS, I enhanced operational efficiency by adhering to company policies and standards, while providing outstanding service, and improving patient care through meticulous recordkeeping. Recognized for exceptional attention to detail, critical thinking skills, and effective time management in fast-paced environments. ICD-10-CM, CPT, and HCPCS II proficiency. Fluent in English and Spanish.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Bilingual Medical Scheduling Specialist
CHS
08.2024 - Current
- Organized, maintained, and updated information and data in computer programs and filing systems.
- Resolved scheduling conflicts promptly, minimizing disruptions to daily operations.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Documented over 90 calls daily and scheduled appointments using AthenaHealth.
- Improved patient care by maintaining accurate and up-to-date charts for easy access by healthcare practitioners.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Kept accurate log of requests for medical information and records.
- Assisted over 50 healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
Pharmacy Technician
CVS Pharmacy
10.2020 - 07.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Coordinated with physicians and insurance agencies.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Collaborated with over 30 healthcare professionals to clarify prescription details, ensuring accuracy.
- Utilized Epic Systems.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Resolved third-party billing, computer system and customer service issues.
- Reduced medication errors by diligently cross-checking medications against patient profiles before dispensing.
- Set up and modified patient profiles to include current medications and insurance details.
- Performed various activities with strong commitment to accuracy, efficiency, and service quality.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
Education
Certified Professional Coder Apprentice - Health Care Management
AAPC
Salt Lake City, United States 05.2001 -
Medical Billing And Coding - Health Care Management
Alamo Colleges District
San Antonio, United States 05.2001 -
High School Diploma -
Thomas Jefferson High School
San Antonio, United StatesSkills
ICD-10-CM Coding
CPT Coding
HCPCS II Coding
Medical Terminology
Attention to Detail
Time Management
Data entry and Management
Organization Proficiency
Recordkeeping Proficiency
EHR systems (AthenaHealth, Epic)
Certification
CPC-A
Timeline
Bilingual Medical Scheduling Specialist
CHS
08.2024 - Current
Pharmacy Technician
CVS Pharmacy
10.2020 - 07.2022
Certified Professional Coder Apprentice - Health Care Management
AAPC
05.2001 -
Medical Billing And Coding - Health Care Management
Alamo Colleges District
05.2001 -
High School Diploma -
Thomas Jefferson High School
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