Overview
Work History
Education
Skills
Timeline
Receptionist

Deniss Lizbeth Mortera Valle

Fresno,CA

Overview

10
10
years of professional experience

Work History

House Cleaner

Evas Cleaning
Clovis, CA
01.2019 - Current
  • Cleaned and stocked rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Managed inventory of supplies effectively, while ensuring availability of necessary materials for each job.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Managed 25 plus incoming calls per week , reviewing and assisting new and previous customers

Teller

Fresno Coin Gallery
Fresno, CA
02.2016 - 12.2018
  • Handled complex transactions such as foreign currency, gold, and luxury items
  • Answered telephone inquires on loan accounts and selling of valuable items ,5-10 calls per hour.
  • Ensured applicants eligibility to qualify for personal loan
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Promoted a welcoming atmosphere by greeting customers warmly upon arrival

Lead Cashier

Body Basic's
Fashion Fair Mall
07.2015 - 12.2015
  • Maintaining register operations
  • Conducted inventory counts by adding each item to stock and documenting in computer system.
  • Processed refunds and exchanges in accordance with company policy.
  • Resolved customer complaints, salvaging potentially negative experiences into positive ones.
  • Assisted high volume sales periods effectively, ensuring prompt service during peak hours.

Drive-Thru Cashier

Taqueria Yarelis
Fresno, CA
04.2014 - 06.2015
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Helped move drive thru line with approx. 15 people per hour

Education

Associate of Science - Social Work

Fresno City College
Fresno, CA
05.2028

High School Diploma -

Cambridge High
Fresno, CA
05.2015

Skills

  • Fluent in English and Spanish
  • Customer Service
  • CDC Sanitation Guidelines
  • Computer and Programming Skills /40 WPM
  • Cash handling and Loan processing
  • Supply inventory
  • Time Management skills
  • Professional and Courteous
  • Team Leadership
  • Goal-oriented focus
  • Critical Thinking & problem solving
  • Process Improvement

Timeline

House Cleaner

Evas Cleaning
01.2019 - Current

Teller

Fresno Coin Gallery
02.2016 - 12.2018

Lead Cashier

Body Basic's
07.2015 - 12.2015

Drive-Thru Cashier

Taqueria Yarelis
04.2014 - 06.2015

Associate of Science - Social Work

Fresno City College

High School Diploma -

Cambridge High
Deniss Lizbeth Mortera Valle