Denitra Jones
Birmingham
Summary
Motivated and detail-oriented forensic psychology student with strong customer service, organizational, and communication skills. Experienced in working with diverse populations while maintaining professionalism and confidentiality. Proven ability to multitask, analyze information, and collaborate with teams to achieve goals. Selected for a competitive internship with the Birmingham Police Department, gaining hands-on experience in law enforcement operations, crime data analysis, and investigative procedures.
Overview
11
11
years of professional experience
Work History
Sales Associate
Belk Department Store
11.2023 - Current
- Embodied company mission and values through honesty, integrity and high-quality performance.
- Supported cashiers and customers to locate products, confirm prices, and replenish stock.
- Used POS system to scan customer purchases, calculate prices and process transactions.
- Collaborated with store team to meet periodic sales goals.
- Welcomed customers and offered quick assistance to handle diverse needs.
- Built repeat customer base through excellent service.
- Explained current sales, promotions and other brand initiatives to gain customer loyalty.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Recommended products to match customer budget and preferences.
- Unloaded, unboxed and transported incoming merchandise.
- Processed merchandise returns and exchanges under company guidelines.
- Processed customer orders quickly to prevent long queues.
Occupational Health Specialist
American Family Care, Inc
02.2015 - Current
- Monitored workplace air quality and exposure levels to hazardous materials.
- Reviewed and updated workplace safety manuals and training materials regularly.
- Led emergency response teams during drills and actual emergencies, ensuring swift action.
- Supported the integration of new technologies or processes by assessing their impact on employee health and safety.
- Collaborated with engineers and technicians to implement engineering controls that minimize risks.
- Facilitated communication between management, employees, and regulatory agencies regarding health and safety issues.
- Evaluated the effectiveness of health and safety programs through surveys and feedback sessions.
- Inspected and monitored facilities for compliance with safety and health regulations.
- Communicated clearly with various stakeholders, detailing risks and concerns in appropriate language.
- Coordinated worker education programs to demonstrate proper safety behaviors and use of safety equipment.
Intern
Birmingham Police Department
01.2026 - 03.2026
- Assisted law enforcement personnel in the Real Time Crime Center (RTCC) observing how technology is used to monitor and respond to criminal activity.
- Observed and participated in fingerprinting procedures and learned proper evidence handling techniques.
- Gained exposure to criminal investigations, law enforcement procedures, and public safety operations.
- Reviewed crime data and observed how officers analyze information to support investigations.
- Maintained professionalism and confidentiality while working in a law enforcement environment.
- Strengthened communication and observational skills while working alongside officers and department staff.
- Developed a deeper understanding of policing strategies, crime prevention, and investigative processes.
Education
Bachelor of Arts - Forensic Psychology
Faulkner University
Montgomery, AL05-2026
Skills
- Organizational skills
- Speech clarity
- Sales expertise
- Pricing strategy
- Creative thinking
- Strong communication and interpersonal skills
- Analytical skills
- Cleaning and sanitizing
- Customer assistance
- Register opening and closing
- Team collaboration
- Documentation and reporting
- Bargaining Strategies
- Problem-solving
- Reliable and responsible
- Multitasking
- Attention to detail
- Time management
- Goal oriented
- Customer service
- Cash handling
- Merchandise display
- Loss prevention
- Honest and dependable
- Adaptable and flexible
Accomplishments
- Achieved a 3.9 GPA, demonstrating consistent academic excellence
- Selected for a competitive Internship with the Birmingham Police Department, gaining hands-on experience in criminal justice and forensic psychology applications.
Timeline
Intern
Birmingham Police Department
01.2026 - 03.2026
Sales Associate
Belk Department Store
11.2023 - Current
Occupational Health Specialist
American Family Care, Inc
02.2015 - Current
Bachelor of Arts - Forensic Psychology
Faulkner University
COMMUNITY SERVICE & VOLUNTEER WORK
Collection Volunteer, 2023-03, Collection Volunteer, Toys for Tots, March 2023, Volunteer, Habitat for Humanity, 2024, Community Outreach Volunteer, City of Birmingham-assisted with community engagement events, public safety initiatives, and neighborhood support programs.
ADDITIONAL INFORMATION
- Birmingham Police Department-Birmingham, Alabama
- Intern
- January 2026-March 2026
- Assisted law enforcement personnel in the Real Time Crime Center (RTCC) observing how technology is used to monitor and respond to criminal activity.
- Observed and participated in fingerprinting procedures and learned proper evidence handling techniques.
- Gained exposure to criminal investigations, law enforcement procedures, and public safety operations.
- Reviewed crime data and observed how officers analyze information to support investigations.
- Maintained professionalism and confidentiality while working in a law enforcement environment.
- Strengthened communication and observational skills while working alongside officers and department staff.
- Developed a deeper understanding of policing strategies, crime prevention, and investigative processes.