Denitt Perez
Clearfield,UT
Summary
Dynamic Inventory Manager with proven expertise at the IRS, excelling in inventory control and compliance. Demonstrated critical thinking and initiative in enhancing accuracy and efficiency, leading to improved resource allocation. Skilled in inventory audits and report preparation, fostering informed decision-making and proactive strategies for organizational success.
Other relevant positions held at IRS include:
Tax Technician: responsible for conducting correspondence audits. Made accurate evaluation and determinations accordance with US Tax law and IRS regulations and documentation of such. Effectively explained these results to the affected parties both vertically over the phone and written correspondence.
Lead Tax Technician: Provided timely and accurate technical assistance to team members. Provided effective feedback through quality review of work performance. Supported management both administratively and acting in their absence.
Supervisory Tax Technician: Lead a team of tax technicians and clerical staff. Provided strong leadership through timely and effective work performance feedback. Ensured the meeting of business goals through adherence to time frames, rules and regulations.
Overview
38
38
years of professional experience
Work History
Inventory Manager
Internal Revenue Service, IRS
Ogden, UT
06.1990 - 05.2025
- Managed inventory control processes to ensure accurate case levels and compliance with IRS regulations.
- Monitored case activities, identifying discrepancies and implementing corrective actions as needed.
- Developed and maintained comprehensive reports on inventory status, facilitating informed decision-making for case and resource allocation.
- Trained staff on best practices for inventory handling, contributing to enhanced accuracy, reduced errors and time to resolution.
- Analyzed trends in inventory progress to forecast future needs, supporting proactive processing strategies within the organization.
- Created and updated regular inventory reports and records.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Developed and implemented policies and procedures for inventory management.
- Monitored inventory levels to confirm compliance with government policy.
- Ensured compliance with government regulations and protocols in all aspects of inventory management operations.
- Reviewed established laws, regulations and business practices and improved processes to increase efficiency .
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Customer Service Representative
Matrix
09.1987 - 06.1990
- Assisted customers with inquiries and product information, ensuring clarity and satisfaction.
- Resolved customer complaints effectively, enhancing overall service quality.
- Collaborated with team members to maintain a positive work environment and support goals.
- Learned company policies and procedures to provide accurate information to customers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
*Start date listed above is an estimate.
Education
Bachelor of Science - Psychology
Weber State University
Ogden, UT06.1993
Skills
- Decision-making
- Warehouse management
- Paperwork reviewing
- Critical thinking
- Initiative and Self-motivation
- Inventory audits
- Maintaining stock levels
- Cycle counting
- Inventory distribution
- Inventory control systems
Timeline
Inventory Manager
Internal Revenue Service, IRS
06.1990 - 05.2025
Customer Service Representative
Matrix
09.1987 - 06.1990
Bachelor of Science - Psychology
Weber State University