Skilled team player with strong background in emergency management. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Build collaborative relationships with emergency management specialists, managing two-way communication to prevent implementation of problems.
Educated survivors on individual assistance programs while conducting paperwork to maintain compliance.
Communicated with survivors in reference to their case status.
Maintained complete understanding of all applicable public assistance polices, requirements and evaluation protocols.
Recovered over five hundred thousand dollars of funds for survivors.
Created documents for applicants and employees to assist in the documenting process.
Trained employees on individual assistance programs
DR-4673-FL
Managed time efficiently in order to complete all tasks within daily deadlines.
Contacted applicants in regard to their housing needs, household composition, and other needs assistance.
Maintained excel documents that verified survivors temporary housing locations.
Placed survivors in temporary housing that accommodated their needs.
Worked well in team settings, providing support and guidance.
Local Hire Emergency Management Specialist
Federal Emergency Management Agency
04.2021 - 06.2021
Preformed on-site duties that include greeting and assisting individuals, entering data, and providing basic administrative support.
Facilitated communication between operations staff and the general public.
Supported community vaccination centers plans, polices, and procedures.
Observing and questioning patients post vaccination.
Reviewed registration form and requirements for general and/or state vaccination programs preparing correspondences/communication for required follow-up actions.
Prepared to vaccinate over one thousand individuals daily.
Conducted community outreach.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ
07.2020
Associate of Science - Criminal Justice
Rowan University
Glassboro, NJ
05.2019
Certification - Communication
Rowan University
Glassboro, NJ
05.2019
Skills
Emergency response
Municipal relationship management
Community relations Networking
Public speaking Task prioritization
Problem-solving Knowledge and Proficiency in
Microsoft Excel, Word, Powerpoint, and Teams
Customer Communication
Accomplishments
DR-4611-LA
FEMA Core Value Award - Compassion - 2022
Esperanza Vaccination Clinic
FEMA Challenge Coin Award - Excellent Service - 2021
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