Amanda Denmark
North Chili
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Investigator 2
New York State Justice Center
Rochester
09.2014 - 06.2025
- Supervised two internal investigators, ensuring thorough and effective case management.
- Conducted investigations into abuse or neglect of individuals with special needs.
- Reviewed final reports from internal investigators for accuracy and compliance.
- Completed performance evaluations to assess investigator effectiveness.
- Collaborated with law enforcement and attorneys to facilitate investigations.
- Interviewed victims, witnesses, and subjects to gather critical information.
- Provided guidance to internal investigators during bi-weekly supervision meetings.
- Coordinated communications with outside agencies to schedule interviews and obtain necessary documentation.
- Maintained meticulous records of all investigative activities and findings.
- Trained junior investigators on best practices in evidence collection and interviewing techniques.
- Organized and maintained files of all investigative activities.
- Testified under oath in administrative hearings.
- Reviewed police reports, medical records, and other documents for evidence.
- Maintained confidentiality of sensitive information at all times.
- Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
Child Protective Services/Caseworker
Monroe County Department of Social Services
Rochester
09.2007 - 08.2014
- Conducted investigations of children allegedly abused or neglected.
- Conducted home visits.
- Completed referrals for family and children's services.
- Gathered information from family providers, including medical and school.
- Completed progress notes and final reports.
- Collaborated with law enforcement, family court, and other agencies involved with the family.
Counselor
Pre-Trial Services
Rochester
09.2000 - 09.2007
- Educated clients on resources and community support services to empower informed decisions.
- Maintained accurate client progress records, reporting updates to relevant courts for accountability.
- Monitored daily client activities, swiftly responding to evolving needs and situations.
- Participated in team meetings, collaboratively addressing case management issues and service planning.
- Developed personalized plans by assessing individual needs through client meetings.
- Provided group job coaching and current events sessions, enhancing client skill sets.
- Referred individuals to external resources for supplementary assistance and support.
- Monitored clients on house arrest via GPS equipment.
- Submitted timely reports to Supreme, State, City, and Drug Treatment court judges.
- Presented client reports in Supreme, State, City and Drug Treatment Court.
Education
Master of Public Administration -
Suny Brockport
Rochester, New York05.2010
Criminal Justice -
Pace University
Pleasantville, New York05.1995
Skills
- Record keeping
- Detailed report writing
- Deadline and results-oriented
- Excellent computer skills
- Scheduling coordination
- Customer and client relations
- Meticulous and organized
References
References available upon request.
Timeline
Investigator 2
New York State Justice Center
09.2014 - 06.2025
Child Protective Services/Caseworker
Monroe County Department of Social Services
09.2007 - 08.2014
Counselor
Pre-Trial Services
09.2000 - 09.2007
Master of Public Administration -
Suny Brockport
Criminal Justice -
Pace University
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