Dennia Cartwright
Grand Rapids,MI
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in my role.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Snipes
09.2023 - Current
- Assisted customers with product selection and provided excellent service to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organized displays for optimal customer engagement.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling standards.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Trained new associates on sales techniques, product knowledge, and store policies to ensure consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Caregiver
Harbor House Ministries
02.2024 - 11.2024
- Assisted clients with daily living activities, enhancing comfort and independence.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
East Kentwood
6230 Kalamazoo Ave, Kentwood, Michigan 49508 Skills
- Customer service - I will always be willing to help anyone in need or answer or ask any question
- Teamwork and collaboration - I love working with a team and also by myself depending on what the job is
- Time management- I believe that this is one of the most important qualities to have !
- Listening skills - Im not bad at following direction
- Excellent people skills - I like people and im very respectful
- Cash handling - Ive opened and closed registers, counted money, dropped money,etc
- Cleaning techniques - I feel like I need to be diagnosed with ODC ! I always have to have a clean environment or at least try too I understand with some tasks stuff can get messy but still always clean up after yourself
- Strategic planning - I like to have a set plan instead of just going with the flow depending on certain situations But in most cases having a plan is the best way to go
- Problem-solving skills - If theres a problem I will try everything in my power to fix it or to help
- Talking to people ! I love making peoples day better and seeing people smile It makes my day better and warms my heart seeing other people happy
Certification
- CPR Training
Languages
English
Full Professional
Timeline
Caregiver
Harbor House Ministries
02.2024 - 11.2024
Sales Associate
Snipes
09.2023 - Current
High School Diploma -
East Kentwood