Dennies Maldonado
Lowell,MA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Row34
Burlington, MA
06.2022 - Current
- Prepared and served a wide variety of craft beers and cocktails.
- Engaged with customers to provide excellent service and create memorable experiences.
- Trained new bartenders on cocktail recipes and customer service standards.
- Maintained cleanliness of the bar area and adhered to safety standards.
- Developed seasonal drink menus based on customer preferences and trends.
- Performed opening and closing duties including restocking supplies.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender
Parm
Burlington, Massachusetts
01.2022 - 06.2022
- Prepared and served a wide variety of craft beers and cocktails.
- Managed bar inventory and ensured stock levels were maintained.
- Engaged with customers to provide excellent service and create memorable experiences.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
Tavern in the Square
Lowell, Massachusetts
05.2016 - 12.2021
- Prepared and served a wide variety of craft beers and cocktails.
- Managed bar inventory and ensured stock levels were maintained.
- Engaged with customers to provide excellent service and create memorable experiences.
- Maintained cleanliness of the bar area and adhered to safety standards.
- Handled cash transactions and processed payments accurately.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Server
Rainforest Cafe
Burlington, Massachusetts
12.2012 - 04.2016
- Provided excellent customer service in a vibrant, themed dining environment.
- Took orders and ensured accurate food and beverage delivery to guests.
- Collaborated with kitchen staff to coordinate meal preparation and timing.
- Managed table settings and maintained cleanliness throughout the dining area.
- Promoted daily specials and menu items to increase guest interest and engagement.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
Education
Lowell Middlesex Academy Charter School
Lowell, MASkills
- Craft cocktail preparation
- Bar inventory management
- Team collaboration
- Attention to detail
- Effective communication
- Sales enhancement
- Strong multitasking
- Fluency in Spanish
- Aloha POS/ Toast POS
- Changing beer kegs
- Engaging personality
- Responsible alcohol service
Certification
- Tips Certified
Timeline
Bartender
Row34
06.2022 - Current
Bartender
Parm
01.2022 - 06.2022
Bartender
Tavern in the Square
05.2016 - 12.2021
Server
Rainforest Cafe
12.2012 - 04.2016
Lowell Middlesex Academy Charter School