Dennis Albers
Tracy,CA
Summary
To obtain an exciting sales leadership position that will utilize my 16 years of sales experience and account management.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
Business Development Manager
BrightView dba Emerald Landscape
Livermore, CA
12.2013 - Current
- Identifying the key decision makers and influencers within a business and then targeting them
- Negotiating contracts and agreements with clients from various industries
- Create and implement an execution of Action Sales Plans
- Researching client’s business strategies and operating methods
- Train new account managers on product management, sales, and marketing process
- Serving as the primary customer contact for existing and new accounts
- Build and maintained trusted relationships with key decision makers, discovering their pain points, and developing value-based solutions
- Effectively qualifying opportunities to gain valuable intelligence
- Building and presenting compelling customer-centric proposals
- Working well with operations team members and leveraging their expertise with yours
- Hitting specific activity benchmarks and closing business.
Senior Account Manager
Orkin
Livermore, CA
08.2008 - 01.2013
- Consistently met or exceeded monthly quotas by as much as 195%
- Successfully managing several high-profile contracts and accounts
- Developing and maintaining an account base and delivering budgeted revenues
- Identifying the key decision makers and influencers within a business and then targeting them
- Negotiating contracts and agreements with clients from various industries
- Researching client’s business strategies and operating methods
- Train new account managers on product management, sales, and marketing process
- Serving as the primary customer contact for existing and new accounts
- Inspect various commercial properties to determine pricing and scope of services
- Resolving complaints with key account holders
- Identifying the customer’s needs
- Attend job fairs and assist in the recruitment process.
Facilities Manager
Visa International
06.1996 - 08.2008
- Analyzed customer shipping requirements and recommended cost-effective methods for shipping internal and externally
- Coordinate shipments with third party logistics service providers
- Analyzed charges billed to the department cost centers for shipments
- Audited shipments that potentially included non-business materials to avoid unnecessary charges to the company
- Maintained daily status log on shipments in transition
- Prepared shipments for the company and completed all associated documents for domestic and international delivery
- Analyzed broker entries and invoices for errors
- Successfully trained new employees on shipping procedures and on customer service procedures
- Inventory and database management for all company computer supplies
Education
Associate degree - Graphics & General Studies
08.1992 - 09.1996
Associate of Arts -
08.1990 - 09.1992
Skills
Contract Negotiations
Employee Training
Active listening
Product knowledge
Sales Planning
Timeline
Business Development Manager - BrightView dba Emerald Landscape
12.2013 - Current
Senior Account Manager - Orkin
08.2008 - 01.2013
Facilities Manager - Visa International
06.1996 - 08.2008
Juliana Mavo - Associate degree, Graphics & General Studies
08.1992 - 09.1996
Grafische Vak School - Associate of Arts,
08.1990 - 09.1992