Dynamic and results-driven professional with extensive experience at Cooper’s Hawk Winery. Proven leadership in mentoring teams and optimizing performance through effective decision-making and organizational skills. Successfully enhanced customer experiences by enforcing quality assurance protocols, achieving significant improvements in service standards. Adept at training and developing talent to meet challenging business goals.
Fill in for GM’s and managers in multiple locations. Identify areas of opportunity and realign.
Oversaw service team, created schedules, and cultivated leadership.
Fine dining. Worked with a Grand Award winning wine list. Managed the Service Team.
I have explored wine country in California and Oregon. I rate Tequilas as a hobby.