Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Dennis Bacani

Torrance,United States

Summary

Dynamic professional with a proven track record at Hustler Casino and Papa John's, excelling in customer communication and promotional advertising. Leveraged strong problem-solving skills to enhance operational strategies, resulting in increased profits. A reliable team player dedicated to fostering customer loyalty and driving sales through effective relationship development and strategic promotions.

Overview

20
20
years of professional experience

Work History

Chip Runner

Hustler Casino
Gardena, CA
08.2007 - 06.2025
  • Worked in a team environment to enhance customers' experience, ultimately gaining their trust and loyalty.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Collaborated with management on developing strategic plans for achieving business profit goals.
  • Communicated regularly with customers to gain insights into their needs, which resulted in an increase in profits.
  • Maintained up-to-date knowledge of company products and services to maximize profit goals.
  • Made sure to advertise promotions to maximize the company's profits on a daily and monthly basis.
  • Served customer's needs professionally and with accuracy that resulted in customer satisfaction in a fast-paced working environment.

Assistant Manager

Papa John's Pizza
Carson, CA
01.2005 - 02.2007
  • Worked in a team environment to achieve daily and monthly sales goals.
  • Made sure customers' orders were processed correctly, which resulted in customer satisfaction and loyalty to the business.
  • Responsible for counting money and balancing receipts at closing, which also includes checking inventory, resulting in accurately balancing sales every time.
  • Managed customer service inquiries and complaints in a timely manner.
  • Made sure team members know about daily promotions and sales to increase daily profits.
  • Taught team members how to communicate and handle customers' needs to gain their loyalty to the brand, ultimately resulting in an increase in sales.

Education

Bachelor of Science - Business Administration

California State University, Dominguez Hills
Carson, CA
12-2013

Skills

  • Customer communication
  • Promotional advertising
  • Problem solving
  • Customer relationship development
  • Team player attitude
  • Reliability and punctuality
  • Integrity and honesty
  • Strong communication skills
  • Sales techniques
  • Multitasking capacity

Languages

English
Professional
Tagalog
Professional

References

References available upon request.

Timeline

Chip Runner

Hustler Casino
08.2007 - 06.2025

Assistant Manager

Papa John's Pizza
01.2005 - 02.2007

Bachelor of Science - Business Administration

California State University, Dominguez Hills

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