Dennis Buchanan
Keansburg
Summary
Professional appliance technician with solid background in maintenance, repair, and troubleshooting of various household appliances. Strong focus on team collaboration ensures effective problem-solving and reliable outcomes. Skilled in diagnostics, electrical systems, and customer service, adaptable to changing needs and committed to achieving high-quality results.
Overview
30
30
years of professional experience
Work History
Senior Appliance Tech
DanMarc
10.2016 - 09.2026
- Diagnosed appliance issues using advanced troubleshooting techniques and tools.
- Repaired appliances including refrigerators, washers, and dryers to restore functionality.
- Collaborated with team members to optimize repair processes and improve service efficiency.
- Trained junior technicians on best practices for appliance repair and customer service.
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Implemented time-saving strategies in diagnosing and repairing appliances, allowing for an increased number of daily service calls.
- Upheld company reputation through exceptional professionalism in interactions with customers both onsite at their homes or over phone consultations.
Appliance Technician
Alliance Appliance
09.2014 - 10.2016
- Diagnosed appliance malfunctions using advanced troubleshooting techniques and tools.
- Performed repairs on various household appliances, ensuring optimal functionality and safety.
- Ordered parts and maintained adequate inventory.
- Streamlined workflow processes to enhance efficiency in service delivery and customer satisfaction.
Shift Manager
Petco
02.2004 - 05.2006
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Managed inventory levels and conducted stock replenishment to maintain product availability.
- Implemented scheduling practices that optimized staff coverage during peak hours.
Shift Leader
Petsmart
03.2001 - 02.2004
Manager
McDonald's
03.1997 - 03.2001
Education
High School Diploma -
Keansburg High School
Keansburg, NJ06-1993
Skills
- Refrigeration systems
- Technical diagnosis
- Diagnosing problems
- Power tools operation
- Electrical
- Specializing in Whirlpool
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Reliability
Timeline
Senior Appliance Tech
DanMarc
10.2016 - 09.2026
Appliance Technician
Alliance Appliance
09.2014 - 10.2016
Shift Manager
Petco
02.2004 - 05.2006
Shift Leader
Petsmart
03.2001 - 02.2004
Manager
McDonald's
03.1997 - 03.2001
High School Diploma -
Keansburg High School