Eric Dashner
Loganville,GA
Summary
Professional technician with focus on appliance repair and maintenance. Extensive hands-on experience in identifying and fixing appliance malfunctions while maintaining high standards of work. Known for strong collaboration within teams and adaptability to changing work environments. Proficient in using diagnostic tools and excellent customer service skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Appliance Technician
Fisher & Paykel Appliances
08.2014 - Current
- Start up factory service in the Atlanta market
- Establish a relationship with local dealers
- Grow a customer base
- Home based support 2 days a week for service and sales
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of home appliances promptly and efficiently.
- Mentored junior technicians, sharing knowledge and expertise to enhance their skills in appliance diagnostics and repairs.
Lead appliance and electronics technician
LG Electronics Factory Service Appliance and TV Repair
01.2008 - Current
- Responsible for training all technicians hired in Southeast
- Received EPA Universal Refrigeration Certification
- Ongoing training for LCD and Plasma TV repair
- Numerous customer quality service awards
- Certificates for quality repairs with no call backs
Senior Technician
Maytag Factory Service Appliance Repair
01.2003 - 01.2008
- Responsible for training all new hires in the state
- Received type 2 EPA Certification
- Highest ranking in completed calls and customer quality continuously
Senior Technician
Whirlpool Factory Service Appliance Repair
01.2001 - 01.2003
- In house and mobile training for new hires
- Customer Service awards and quality repair certificates
Warehouse manager
Circuit City
01.1995 - 01.2001
- In house appliance and electronics repairMobile Technician
- Received certifications in the following:
- Type I EPA
- MATSUSHITA Certification on Commercial Micro
- Class B Commercial Drivers License
Education
Gwinnett Technical College
Lawrenceville, GASkills
- Plumbing
- Hand tool proficiency
- Schematic reading
- Electrical troubleshooting
- Mechanical aptitude
- Gas appliance repair
- HVAC systems
- Refrigeration systems
- Computer skills
- Soldering skills
- Managing schedules
- Excellent communication
Certification
- Type I EPA
- MATSUSHITA Certification on Commercial Micro
- Class B Commercial Drivers License
Timeline
Senior Appliance Technician
Fisher & Paykel Appliances
08.2014 - Current
Lead appliance and electronics technician
LG Electronics Factory Service Appliance and TV Repair
01.2008 - Current
Senior Technician
Maytag Factory Service Appliance Repair
01.2003 - 01.2008
Senior Technician
Whirlpool Factory Service Appliance Repair
01.2001 - 01.2003
Warehouse manager
Circuit City
01.1995 - 01.2001
Gwinnett Technical College
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