Dennis Cooke
Townsend,GA
Summary
A service driven, customer focused, analytical professional. Strong Leadership skills and the drive to process improvement, discover operational enhancement, and ensure consistency in product delivery through research, strategic planning, and implementation; while delivering unmatched service through trust, integrity, punctuality, and reliability.
Overview
14
14
years of professional experience
Work History
ServiceTechnician
Icon Boiler/ Brady Services
Greensboro, NC
01.2022 - Current
- Working cooperatively and safely with others on common projects
- Perform service and maintenance on one or more boilers to produce steam or high temperature water for use in an establishment
- Observes and interprets readings on gauges and meters within various aspects of boiler operation
- Adjusts controls to ensure safe and efficient boiler operations to meet demands for steam and high-temperature water.
Kiln-Direct
, NC
01.2020 - 01.2022
- ServiceTechnician
- Identify, analyze, diagnose & repair kilns
- Process burners, change out gas parts and electrical components
- Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction
- Perform preventative maintenance, site surveys, parts replacement, and modifications as needed or as requested by the customer
- Respond to customer inquiries: including setting up new orders for parts, and assisting customers over the phone for troubleshooting
- Maintain work vehicles by keeping records of service manuals, scheduling, and completing repairs and/or service maintenance.
Process ControlTechnician
Funder America, Inc
Mocksville, NC
01.2016 - 01.2019
- Responsible for operating large, computerized press lines, routine troubleshooting and basic maintenance
- Set-up machine according to the specific run defined by the scheduling department
- Ensured that the machine had the proper materials to complete the schedule
- Responsible for training, communicating with and supervising the inspector and providing relief to inspectors
- O Repaired conveyor belts and installed new belts with belt lacing
- O Troubleshooting electrical and electronic controls, vav switches, switch gears, motors, transformers, 1 phase / 3 phase and relays
- O Produce and upload drawings, maintain, and archive retrieved CAD files for the new line production
- O PLC- Allen Bradley, Siemens, and Mitsubishi equipment
- O Leveling and alignment of machine alignment shafts, gearing, welding, lubrication principles and tube bending
- O Install, repair and maintain hydraulic systems, pneumatic systems, ball screws, and precision bearings
- Track and maintain accurate records of production in the logbook, including pallet counts, temperature/pressure/cycle times, downtime, paper loss and damage.
Vita Nonwoven
Greensboro, NC
01.2012 - 01.2015
- MaintenanceTechnician
- Mechanical, hydraulic, pneumatic and electrical/electronic troubleshooting and repair
- Installation of equipment, start-up/shut-down equipment and machine activation – in accordance to company safety policy and OSHA standards
- Replace and/ or repair defective drives/motors and bearings
- Allen Bradley, ABB, Siemens, RSLogix equipment
- Accomplishments/Recognitions: Performance-based pay increase within 6 months
Installer Level IV
AFLTelecommunications
Kings Mountain, NC
01.2007 - 01.2012
- P-touching, assemble, install, making changes to RSLogix and Allen Bradley equipment, test and maintain electronic wiring and fiber optics
- Pulled plenum fiber to equipment and racks
- Reconstructed panels, modify existing panels
- Develop promotional ideas and material
- Develop pricing schedules and rates
- Cisco, Allen Bradley, Ciena, Lucent, RSLogix equipment.
Education
HS Diploma - undefined
EastWilkes High
Skills
OSHA 10undefined
Timeline
ServiceTechnician
Icon Boiler/ Brady Services
01.2022 - Current
Kiln-Direct
01.2020 - 01.2022
Process ControlTechnician
Funder America, Inc
01.2016 - 01.2019
Vita Nonwoven
01.2012 - 01.2015
Installer Level IV
AFLTelecommunications
01.2007 - 01.2012
HS Diploma - undefined
EastWilkes High
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