Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Dallas

West Memphis,AR

Summary

Dynamic and dependable Drop Technician at Service Solutions Back Flow, recognized for enhancing customer satisfaction through effective troubleshooting and equipment maintenance. Proven ability to collaborate with teams and manage time efficiently, ensuring timely project completion while maintaining a safe work environment. Strong mechanical knowledge complemented by a positive attitude.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

5
5
years of professional experience

Work History

Drop Technician

Service Solutions Back Flow
06.2020 - 07.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Replaced under ground fiber optic and plowed cable from pedestal to home using a plow tractor
  • Had to locate the lines from the pedestal to home
  • Disconnected the lines from, home to pedestal
  • Buried new cables and reconnected to pedestal and home
  • Located the drops
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Inventory Associate

Carvana
07.2021 - 12.2023
  • Maintained cleanliness and organization of car lot workspace to promote safety and accessibility for all staff members involved in handling inventory items.
  • Inspected and serviced equipment needed to perform job tasks
  • Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
  • Increased car lot productivity through effective teamwork, clear communication, and collaboration with colleagues.

Drop Technician

Service Solutions Back Flow
12.2023 - 07.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Replaced under ground fiber optic and plowed cable from pedestal to home using a plow tractor
  • Had to locate the lines from the pedestal to home
  • Disconnected the lines from, home to pedestal
  • Buried new cables and reconnected to pedestal and home
  • Located the drops
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Delivery Driver

Ascenso Express Logistics
01.2025 - Current
  • Deliver packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verify accuracy of all deliveries against order forms.
  • Inspect and maintain delivery vehicles regularly to keep in safe working order.

Education

Academies of West Memphis
West Memphis, AR

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Order picking and processing
  • Heavy lifting
  • Works Well Under Pressure
  • Multitasking and organization
  • Mechanical Knowledge
  • Equipment maintenance
  • Tech-Savvy

Timeline

Delivery Driver

Ascenso Express Logistics
01.2025 - Current

Drop Technician

Service Solutions Back Flow
12.2023 - 07.2024

Inventory Associate

Carvana
07.2021 - 12.2023

Drop Technician

Service Solutions Back Flow
06.2020 - 07.2021

Academies of West Memphis

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