Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Dennis Domingo

Product Manager, Technical Architect
Palo Alto,CA

Summary

Experienced product technologist with over 15 years leading cross-functional teams and developing strategic IT product roadmaps. Proficient in aligning product development with organizational goals, enhancing product offerings, and driving end-user satisfaction. Strong communicator adept at collaborating with business stakeholders and IT teams to deliver solutions that enhance operational efficiency and drive revenue growth. Expertise in Agile methodologies and advanced project management.

Overview

16
16
years of professional experience
2
2
Certifications

Work History

PRODUCT MANAGER Consultant

RAKUTEN
01.2017 - 06.2017
  • Launched category classification (machine learning) model improving product classification precision by 20%
  • Initiated data analysis of frequently searched items, top category conversions to improve product search and browser extension quality
  • Led agile team through sprint planning, daily scrums, retrospectives, managed backlog for international expansion, operations tool development and retailer expansion.
  • Increased product adoption by developing and implementing effective marketing strategies.

SR. TECHNICAL ARCHITECT

SLACK TECHNOLOGIES INC.
01.2018 - 04.2023
  • Designed technical rollout plans and advised on security and user management helping realize services revenue over 39%(YOY)
  • Influenced technology strategy by researching emerging trends and making informed recommendations to stakeholders.
  • Led specifications, supervision, planning of internal Slack application capturing support requests into low-code platform and Salesforce which grew to over 1000 internal users and resulting in new business insights used by senior leadership to determine headcount planning and sales enablement improvement
  • Supervised planning, development, and implementation of app approval Slack application used by Slack instance of 8000 users to enable streamlining and reducing approval time by 99.9%
  • Managed all client, vendor and stakeholder relationships, negotiating terms, scope and deadlines
  • Built Slack app dashboard to measure customer installs, MAU, WAU
  • Worked with leadership team to improve Slack app feedback improvement process.
  • Streamlined integration of disparate systems to improve data flow and end-user experience.

DIRECTOR OF TECHNICAL SOLUTIONS and Product

CRITEO
01.2015 - 07.2016
  • Engaged 5 former competitors as partners in building mobile partnership program
  • Presented to C level executives, strategized technical integrations and troubleshooting guides, created escalation paths
  • Played in active role in recruitment, leading expansion of technical solutions team in support of mobile product
  • Led global cross-functional teams in scaling support of mobile in-app ad product, developed go-to-market strategy, sales enablement, reduced implementation times by 67% and helped increase revenues by 910% in 15 months
  • Directed technical documentation improvement reducing implementation time by 67% and reducing tickets by 18%
  • Grew international technical solutions engineer team by 50%, under Criteo mobile product team providing product feed API and SDK integration services for e-commerce (Wal-Mart, BHPhoto, Lazada), travel (Expedia, TripAdvisor), mobile first (Uber, Deezer, FoodPanda) and gaming companies
  • Prioritized Jira backlog for debugging tools and operations dashboards.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

MANAGER OF PRODUCT PARTNER TECHNOLOGY

GOOGLE
01.2012 - 01.2015
  • Led a global team of 15 solutions engineers, 3 customer operations managers and 17 contractors in the areas of commercialization, pre-sales and post-sales API engineering work, for travel (hotels, flights, tour activities), finance (credit cards, auto insurance) and auto dealerships
  • Led team in successfully launching and supporting eight Hotel ads features resulting in increased revenues by 35%
  • Worked closely with product, engineering, sales and business development teams to execute go-to-market strategies for early stage Google products
  • Worked with a data scientist team on opportunities to increase conversions analyzing user behavior, price competitiveness and location.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Principal Technologist

Lucky Rabbit LLC
10.2023 - Current
  • Spearheaded initiatives for evaluating new AI technologies, ensuring competitive advantage in a rapidly evolving market landscape.
  • Created AI bots for enterprise use cases.
  • Workflow automations for Slack

Lead Partner Technology Manager, Google Shopping

Google
05.2010 - 01.2012
  • Led Google product listing ads pilot program with e-commerce aggregator companies resulting in multi-million dollar run rate
  • Led commercialization and technical consulting of Google commerce products with marketplaces to experiment cost per acquisition and data quality improvements
  • Provided webinars to developers and technical teams on Google shopping features

Senior Customer Solutions Engineer

Google
06.2008 - 05.2010

Pre-sales engineering and technical account management for Google’s largest ad customers. Supported Adwords API integration for large Advertising customers. Provided Google analytics guidance and Google API technical proof-of-concept development, including

  • Led eBay’s AdWords API integration increasing advertising spend by 250% within 6 months
  • Developed Youtube, Google Gadgets, Ajax Search, Maps and Earth mashups
  • Drove adoption of Google technologies with large Advertising customers and agencies: Google Maps/AJAX APIs, Wave, Custom Search Engine,Google Base API, App Engine, Friend Connect, Android applications, Adwords API, Gadget and Rich Media Ads, Youtube Brand Channels, etc

Education

Bachelor of Science - Computer Science

University of California
Davis

Skills

Progress Monitoring

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Certification

Certified Slack Developer

Timeline

Principal Technologist

Lucky Rabbit LLC
10.2023 - Current

Certified Slack Developer

07-2021

Certified Slack admin

07-2021

SR. TECHNICAL ARCHITECT

SLACK TECHNOLOGIES INC.
01.2018 - 04.2023

PRODUCT MANAGER Consultant

RAKUTEN
01.2017 - 06.2017

DIRECTOR OF TECHNICAL SOLUTIONS and Product

CRITEO
01.2015 - 07.2016

MANAGER OF PRODUCT PARTNER TECHNOLOGY

GOOGLE
01.2012 - 01.2015

Lead Partner Technology Manager, Google Shopping

Google
05.2010 - 01.2012

Senior Customer Solutions Engineer

Google
06.2008 - 05.2010

Bachelor of Science - Computer Science

University of California
Dennis DomingoProduct Manager, Technical Architect