DENNIS EHLERS
Greer,US
Summary
I came to the United States when I was 11 years old. I am now 22 years old. As a kid I always had nothing, but I knew if I work hard I will be successful one day. Every summer and day in high school I worked at restaurants and small jobs. I was then invited to join Blood Connection for their IT Department. Having no experience in IT I quickly learned the new job, and preformed very well. I have managed my own business and worked my way up to managing restaurants at 18 years old. I am always looking for new skills and always willing to learn new things. I am currently working for The Cliffs as their Member Service Coordinator.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member Service Coordinator
The Cliffs
Landrum, SC
09.2023 - Current
- Developed and maintained relationships with members to ensure satisfaction with services.
- Ensured compliance with policies and procedures related to member services.
- Assisted members in resolving issues or complaints in a timely manner.
- Managed communications between members and other departments within the organization.
- Resolved conflicts between staff members related to member services matters.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Interpreted customer needs by responding promptly to inquiries via phone or email.
- Attended meetings with stakeholders and provided updates on progress towards meeting objectives related to member services.
Information Technology
The Blood Connection
Piedmont, SC
10.2021 - Current
- Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
- Consistently met deadlines and requirements for all production work orders.
- Managed large inventory for the company
- Receiving and shipping items for they can reach different locations on time.
Top Golf Maintenance
TopGolf
Greenville, SC
07.2021 - 08.2024
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Assisted in the installation of new machinery and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Provided customer service when needed.
Forklift Operator
BMW Manufacturing
Greer, SC
09.2022 - 12.2023
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Ensured safety procedures were followed when operating forklifts.
- Loaded pallets onto trailers for shipment.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Admissions Assistant
Crazy Quesadilla
Greer, SC
02.2019 - 01.2022
- Manage inventory of basic office supplies and reorder as needed
- Resolve conflicts and issues with speed and efficiency
- Respond to all inquiries and requests in a timely manner
- Greet patients/customers with warm, friendly attitude
- Add to high-level of customer satisfaction by constantly maintaining friendly attitude
Cook/Prep/Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Greer, SC
06.2018 - 01.2020
- My responsibility was to make sure food is properly cooked, and given out at the proper time
- I was in front the House and the Back of the house
- I learned how to do everything in the store, and was given multiple raises.
Cook/Prep/Cashier
Culver's
Greer, SC
05.2018 - 06.2019
- My responsibility was to make sure every staff was doing their job
- To be able to have great customer service.
Education
High School -
Greer Middle College Charter High School
01.2021
Skills
- Team Leadership
- Leader
- Employee scheduling
- Verbal and written communication
- Inventory management
- Staff training/development
- Communications
- Love to learn new things
Certification
- Forklift Certifications
Timeline
Member Service Coordinator
The Cliffs
09.2023 - Current
Forklift Operator
BMW Manufacturing
09.2022 - 12.2023
Information Technology
The Blood Connection
10.2021 - Current
Top Golf Maintenance
TopGolf
07.2021 - 08.2024
Admissions Assistant
Crazy Quesadilla
02.2019 - 01.2022
Cook/Prep/Cashier
Zaxby's Chicken Fingers & Buffalo Wings
06.2018 - 01.2020
Cook/Prep/Cashier
Culver's
05.2018 - 06.2019
High School -
Greer Middle College Charter High School
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