Dennis Falance
Parma,OH
Summary
Quality-focused professional ready to bring extensive experience in testing and quality assurance to a new team. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Specialty Testing Technician
Eurofins TestOil
02.2022 - 05.2026
- Conducted routine and specialized testing on coolant, fuel, and oil samples using ASTM methodology.
- Ensured compliance with safety standards and laboratory protocols to maintain high-quality results.
- Streamlined sample preparation processes, enhancing workflow efficiency and reducing turnaround times.
- Mentored junior technicians on laboratory procedures, fostering a culture of continuous learning and improvement.
- Worked with Quality department to translate ASTM methods into internal work instructions.
- Evaluated equipment performance and coordinated maintenance schedules to minimize downtime in laboratory operations.
- Operated laboratory equipment such as ICP-OES, XRF, FT-IR, Sulfur Analyzer, Gas Chromatograph, and Ion Chromatograph.
- Proficient in classical wet chemistry methodologies including Acid-Base titration, Karl Fischer titration, Colorimetry, pH Analysis,
Special Testing Manager
Eurofins, ANA Laboratories LLC
07.2006 - 01.2022
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in the lab.
- Calibrated and maintained instruments to keep equipment fully operational.
- Reviewed raw laboratory data and translated findings into actionable diagnostic reports to optimize machinery maintenance schedules and ensure compliance with vendor deliveries of bulk petroleum fluids.
Guest Services Team Leader
Target
01.2002 - 03.2005
- Trained and mentored team members on operational excellence and guest engagement techniques.
- Coordinated scheduling and staffing to optimize team performance during peak hours.
- Resolved guest complaints effectively, fostering a positive shopping experience.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer concerns promptly.
- Resolved problems using tact and diplomacy by calmly communicating directly with customers or employees.
Education
High School Diploma -
Julia R. Masterman Laboratory And Demonstration School
Philadelphia, PA06.1998
Skills
- Laboratory Techniques
- Instrumentation
- Calibration
- Quality Control
- ISO 9000
- Hazardous Materials
- Safety Principles
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Attention to Detail
- Communication Skills
- Hard Work and Dedication
LANGUAGES
English
Timeline
Specialty Testing Technician
Eurofins TestOil
02.2022 - 05.2026
Special Testing Manager
Eurofins, ANA Laboratories LLC
07.2006 - 01.2022
Guest Services Team Leader
Target
01.2002 - 03.2005
High School Diploma -
Julia R. Masterman Laboratory And Demonstration School