Melissa Lacey
Maple Park
Summary
Results-driven professional with a strong focus on quality control and efficiency in medical laboratory operations. Proven ability to enhance diagnostic accuracy and improve patient outcomes through effective communication and collaboration.
Overview
10
10
years of professional experience
Work History
Medical Laboratory and Specialty testing
Advocate Health care
Aurora
07.2011 - 12.2021
- During my employment with Advocate Health care I was responsible for all send out and Specialty testing.
- I ran weekly reports, maintained courier pickups, communicated with outside labs and maintained all samples.
- Conducted complex tests, enhancing diagnostic accuracy, improving patient outcomes.
- Collaborated with medical teams, ensuring precise results, fostering trust in data.
- Implemented quality control measures, reducing errors, increasing lab efficiency.
- Trained new staff, ensuring compliance with protocols, boosting team competence.
Education
Bachelor - Health and Human Science
Northern Illinois University
Dekalb08.2025
Associate - General Studies
Waubonsee community college
Sugar grove05.2011
Skills
- Time Management
- Laboratory techniques
- Patient communication
- Problem resolution
- Time management
- Report generation
- Team collaboration
- Task prioritization
- Data entry
- Recordkeeping
- Problem-solving
- Team management
- Data management
- Planning
- Team Collaboration
- Problem Solving
- Research Skills
Timeline
Medical Laboratory and Specialty testing
Advocate Health care
07.2011 - 12.2021
Bachelor - Health and Human Science
Northern Illinois University
Associate - General Studies
Waubonsee community college