Jack Alvarez
Land O' Lakes
Summary
Versatile biology student with 4 years of experience in customer service and volunteer roles within healthcare and community support sectors. Proven ability to assist in patient care, manage laboratory tasks, and provide educational support. Skilled in bilingual communication, mentoring, and organizational tasks, with a strong commitment to enhancing community well-being and patient experiences. Seeking to leverage diverse skills in a dynamic healthcare environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialty Clinic/Laboratory Intern
Kit Carson County Memorial Hospital
Burlington
06.2025 - 08.2025
- Patient care alongside MAs, PAs, and MD/DOs in a dynamic rural hospital setting.
- Coordinated scheduling, intaking, logging vital signs, performing EKGs, recording medical history, and retrieving medications to support patient care.
- Collaborated with specialty providers transitioning from larger hospitals to organize critical information for seamless patient care.
- In laboratory rotation; performed phlebotomy, transportation of samples to and from different pieces of equipment/rooms for testing.
- Conducted tests to identify presence of bacteria and diagnose diseases, facilitating accurate and timely patient treatment.
- Paperwork management for laboratory orders input by providers and aiding result transmission to providers/patients.
Volunteer
Tampa General Hospital
Tampa
02.2025 - 05.2025
- Compiled and organized medications for technicians and customers, streamlining prescription fulfillment process.
- Filed prescriptions for efficient retrieval upon pickup, enhancing customer service experience.
- Assisted in maintaining cleanliness of exam areas and therapy tools, ensuring a safe and organized environment for patient care.
Sales/Retail Associate
Pinch A Penny
Lutz
03.2023 - 10.2024
- Guided customers in person and over phone on chemical treatment systems while testing chemical status of water samples to ensure informed decision-making.
- Directed customers to essential resources for maintaining their systems and bodies of water to promote effective care.
- Managed accounts with English-Spanish translation to enhance communication and service for diverse clientele.
- Trained new employees on repairs and chemistry.
- Managed robotic repair operations to ensure efficient service delivery.
Private Tutor
Private
Tampa
08.2021 - 11.2022
- Tutored students in Mathematics, Science (Biology and Chemistry), Spanish, and English.
- Developed customized lesson plans for diverse student learning needs.
- Assessed student progress and adjusted teaching strategies accordingly.
- Facilitated engaging tutoring sessions that encouraged active participation.
Dispatcher
Ales & Hairsmith LLC
Tampa
09.2021 - 05.2022
- Relayed messages and dispatched in English and Spanish to ensure clear communication.
- Translating between customer and owners and drivers from English to Spanish and vice versa.
- Collected necessary paperwork from customers while negotiating optimal rates.
Education
Bachelor's degree - Medical Biology
University of South Florida-Main Campus
Tampa, FL05-2026
High school diploma -
Sickles High School
Tampa, FL05-2022
Skills
- Electronic Health Records (EHR/EMR)
- Medical Terminology
- Medical Records Management
- Collecting Samples for Laboratory Testing
- Laboratory Experience
- Clinical Research
- Medical Scheduling
- Data Entry
- Microsoft Office
- Microsoft Excel
- Bilingual Communication (English and Spanish)
- Time Management
- Critical thinking
- Customer service
- Patient Interaction
- Customer service
Certification
Driver's License
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Specialty Clinic/Laboratory Intern
Kit Carson County Memorial Hospital
06.2025 - 08.2025
Volunteer
Tampa General Hospital
02.2025 - 05.2025
Sales/Retail Associate
Pinch A Penny
03.2023 - 10.2024
Dispatcher
Ales & Hairsmith LLC
09.2021 - 05.2022
Private Tutor
Private
08.2021 - 11.2022
Bachelor's degree - Medical Biology
University of South Florida-Main Campus
High school diploma -
Sickles High School