Sharon Elizabeth Montgomery
Experienced Pharmacy Technician with 10 years of progressive healthcare experience across retail pharmacy, hospital pharmacy, and medical registration settings, with a strong specialization in insurance claims processing, prior authorization support, benefits verification, and claims resolution. Proven ability to work directly with insurance companies, PBMs, and healthcare providers to resolve claim rejections, obtain coverage approvals, and ensure accurate adjudication of prescriptions. Highly skilled in prior authorization workflows, insurance eligibility verification, formulary compliance, medication coverage determination, and appeals processing. Strong background in prescription data entry, EHR/EMR systems, and HIPAA-compliant patient data management. Known for accuracy, persistence in resolving complex insurance issues, and ability to support high-volume pharmacy and healthcare environments efficiently.
Work History
Pharmacy Technician
4 Months- Processed prescription claims and performed insurance eligibility verification and benefits checks prior to adjudication.
- Submitted claims to insurance companies and PBMs, ensuring accurate coding and billing compliance.
- Investigated and resolved rejected insurance claims, coordinating with payers to secure coverage approval.
- Supported prior authorization requests by gathering required documentation.
- Entered and maintained accurate patient profiles and insurance information.
- Processed prescriptions from intake through pharmacist verification.
- Managed medication inventory and ensured compliance with storage and expiration requirements.
- Assisted patients with insurance coverage and copay questions.
Pharmacy Technician
4 Months- Prepared sterile IV medications using aseptic technique.
- Managed Omnicell medication distribution system.
- Maintained medication inventory and restocked hospital units.
- Assisted with medication charge entry for procedures.
- Restocked surgical medication trays.
Pharmacy Technician
11 Months- Processed insurance claims and verified coverage.
- Resolved claim rejections and denials with insurance companies.
- Assisted with prior authorization requests.
- Entered prescriptions and ensured accuracy before verification.
- Supported billing and reimbursement processes.
- Assisted patients with insurance and prescription issues.
Registration Clerk
11 Months- Registered patients and collected insurance information.
- Verified insurance eligibility in real time.
- Entered patient data into EHR systems.
- Collected copayments and maintained financial records.
- Ensured HIPAA compliance.
Education
- Nursing Coursework
Skills
Certification
- Pharmacy Technician License
- Valid Driver’s License