Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic
Janelle Oetting

Janelle Oetting

Locust Grove,OK

Summary

20+ years in compliance-focused leadership, adept at interpreting complex documentation and applying standardized guidelines. Demonstrates precision and accountability while consistently meeting productivity and accuracy benchmarks. Committed to continuous learning and seeking entry-level medical coding opportunities for growth and long-term impact. Manager with proven record of managing projects independently and delivering high-quality results. Successfully completed diverse assignments, showcasing effective problem-solving and project management skills. Demonstrated adaptability and strong communication abilities in client interactions and project execution. Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in project management and client relations, with reliable and flexible approach to dynamic work environments.

Overview

20
20

20+ Years in retail management

1
1
Certification

Work History

Independent Contractor

Shipt
06.2019 - Current
  • Strong, independent employee with excellent time management, customer service skills, and a consistent record of meeting performance and reliability standards.
  • Proven ability to appropriately manage order prioritization and deliveries, clearly and professionally communicate substitution and questions during a customer experience, and manage various environments in an organized and efficient manner.

Store Manager

The Children’s Place
08.2017 - 06.2019
  • Managed high-volume operations with strict adherence to company policies, audit standards, and compliance requirements.
  • Led a high-theft location, strengthening theft monitoring, incident reporting, and floor coverage while maintaining sales, margin, and customer experience goals.

Store Manager

Maurices
12.2009 - 07.2017
  • Led one of the top 2% of stores nationwide (1,000+ locations) based on performance metrics, customer satisfaction, and revenue quality.
  • Identified gaps in documentation and day-to-day processes impacting profitability, and implemented streamlined workflows to improve execution.
  • Passionate people leader who coached and developed associates through clear goals, regular feedback, and on-the-job training; built strong bench strength and completed many internal promotions.

Assistant Manager

American Eagle
08.2009 - 12.2009
  • Supported compliance with corporate procedures, inventory accuracy, and reporting standards.

Assistant Manager

Tommy Hilfiger
03.2006 - 08.2009
  • Maintained documentation accuracy and ensured operational adherence to brand and compliance standards.

Education

Certified Billing & Coding Specialist -

Northeast Tech
Kansas, OK
12.2025

Bachelor of Science - Textiles & Clothing in Business

University of Central Missouri (UCM)
Warrensburg, MO
12.2002

Skills

Diagnosis coding (ICD-10-CM)

CPT & HCPCS Level II Coding

Coding Compliance & Ethics (HIPAA)

NCCI Edits & Modifier Usage

E/M Guidelines (2021)

Data Accuracy & Quality Audits

Electronic Health Records (EHR/EMR)

Productivity & Accuracy KPI’s

Accomplishments

  • Identified as top 2% among 1000 stores at Maurices based on sales data, customer service results, and quality of sales.
  • Strengthen company brand by establishing a strong community presence in organizing fundraising projects for nonprofits.
  • Identified as a highly motivated manager who develops high performing teams that produce strong results.
  • Replace the manager of an under performing store, within two years achieved, a 75% increase in sales.
  • Consistently reduce company hiring cost by developing internal candidates for promotional opportunities.

Certification

Certified Billing and Coding Specialist (CBCS)

Additional Information

Career transition into healthcare coding following certification completion.

Available for remote, hybrid, or on-site roles.

Willing to pursue specialty certifications in

(CCS, CAA, CEHRS)

Timeline

Independent Contractor

Shipt
06.2019 - Current

Store Manager

The Children’s Place
08.2017 - 06.2019

Store Manager

Maurices
12.2009 - 07.2017

Assistant Manager

American Eagle
08.2009 - 12.2009

Assistant Manager

Tommy Hilfiger
03.2006 - 08.2009

Certified Billing & Coding Specialist -

Northeast Tech

Bachelor of Science - Textiles & Clothing in Business

University of Central Missouri (UCM)