Dennis Gandy
Lehighton,PA
Summary
Asset Protection and Risk Executive with over 25 years of experience in leading security programs across retail, e-commerce, and supply chain sectors. Proven ability to reduce shrink and fraud through data-driven strategies and compliance enforcement. Demonstrated success in guiding teams and executing large-scale initiatives while influencing executive decisions. Recognized for developing agile asset protection programs and aligning safety measures with business objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Corporate & Supply Chain Asset Protection Manager
Ahold Delhaize USA
Carlisle, PA
11.2023 - 12.2024
- Directed national supply chain asset protection strategy focused on shrink reduction, fraud prevention, and physical security modernization.
- Collaborated with IT, Logistics, and HR to deploy centralized incident tracking, AI-based CCTV analytics, and upgraded weapons detection systems.
- Launched enterprise-wide training for retail and DC teams on theft prevention and safety protocols.
- Partnered with local law enforcement and internal compliance teams to improve investigative response and recovery results.
- Drove measurable improvement in case closure rates and security program efficiency.
- Coordinated efforts between multiple locations when responding to large-scale incidents involving assets or property damage.
- Participated in external law enforcement initiatives targeting organized retail crime rings.
Regional Security Manager
Samsung Electronics America (via Epitech)
Ridgefield Park, NJ
09.2022 - 03.2023
- Oversaw loss prevention and physical security for Northeast distribution center operations.
- Implemented access control and monitoring protocols, achieving 15% year-over-year shrink reduction.
- Directed secure openings of high-volume distribution centers, consolidating smaller sites while ensuring compliance.
- Reorganized guard services to improve fraud visibility and accountability among vendors.
- Coordinated emergency response plans for potential threats in the region.
- Performed regular inspections of facilities to ensure safety standards are met or exceeded.
Head of Global Asset Protection
Snow Joe LLC
Hoboken, NJ
03.2021 - 03.2022
- Designed and executed global accounts payable strategy for e-commerce and brick-and-mortar operations.
- Decreased internal theft by 20% through structured auditing and risk analysis initiatives.
- Conducted compliance audits, guiding regional managers in meeting regulatory requirements.
- Facilitated quarterly safety and accounts payable training for store, warehouse, and leadership teams.
- Achieved designation as Foreign Trade Zone (FTZ) and Customs Trade Partnership Against Terrorism (CTPAT).
- Implemented business travel security protocols and a structured travel program, reducing travel expenses by 20% within six months.
Global Director of Loss Prevention
Wolverine Worldwide
Rockford, MI
01.2013 - 08.2019
- Developed global asset protection and fraud prevention strategy for multiple brands across retail and online channels.
- Reduced shrinkage through KPI-driven leadership, centralized exception reporting, and omnichannel risk detection.
- Presented comprehensive risk strategies to executive leadership and board, aligning asset protection with revenue and compliance objectives.
- Built and mentored multi-regional teams in North America, Europe, and Asia.
- Led post-acquisition integration of loss prevention systems and policy frameworks.
- Participated in key internal committees such as IT Cyber-Risk, Retail Operations, HR, and Safety Council.
- Developed and implemented executive protection protocols incorporating Duty of Care standards for all business travelers.
Senior Regional Loss Prevention Manager
Payless ShoeSource
Topeka, KS
09.2006 - 01.2013
- Managed accounts payable operations for up to 1,200 stores in Northeast region, achieving highest recovery value.
- Reduced shrink below 1.00% via targeted training, comprehensive store audits, and exception-based analytics.
- Ranked #1 enterprise-wide in internal investigations, excelling in case closures and dollar recoveries.
- Administered training on XBR analytics tools, enhancing detection capabilities and response time.
Education
B.S. - Accounting & Human Resource Management
DeSales University
Center Valley, PACybersecurity: Identity & Access Management Certificate -
Massachusetts Institute of Technology
Advanced Interviewing Techniques -
Wicklander-Zulawski & Associates
Statement Content Analysis (SCAN) -
Laboratory for Scientific Interrogation
Skills
- Enterprise asset protection strategy
- Shrink reduction and loss prevention
- Fraud prevention and risk management
- Compliance audits and regulatory adherence
- Safety protocols and emergency response
- Incident tracking and reporting
- CCTV analytics and physical security systems
- Team building and talent development
- Multi-unit field leadership and collaboration
- Investigations and case management
- Community engagement with law enforcement
- Executive reporting and KPI development
- Budget oversight ($15M–$75M)
- Data analysis and internal audits
Certification
- Certified Forensic Interviewer (CFI)
- Certified Fraud Examiner (CFE)
- SCAN Statement Analysis Certified
- Certified Protection Professional (CPP) – Candidate
Accomplishments
- Shrink Reduction: Reduced shrink below 1.00% at Payless and by 15% at Samsung.
- Technology Leader: Implemented centralized LP systems increasing reporting efficiency by 40%.
- Strategic Integrator: Played key leadership role in brand and system integration post-acquisition at Wolverine.
- Global Oversight: Built cross-regional teams across Asia, Europe, and North America.
- Board Reporting: Delivered executive briefings on strategic KPIs, risk metrics, and ROI.
Timeline
Corporate & Supply Chain Asset Protection Manager
Ahold Delhaize USA
11.2023 - 12.2024
Regional Security Manager
Samsung Electronics America (via Epitech)
09.2022 - 03.2023
Head of Global Asset Protection
Snow Joe LLC
03.2021 - 03.2022
Global Director of Loss Prevention
Wolverine Worldwide
01.2013 - 08.2019
Senior Regional Loss Prevention Manager
Payless ShoeSource
09.2006 - 01.2013
B.S. - Accounting & Human Resource Management
DeSales University
Cybersecurity: Identity & Access Management Certificate -
Massachusetts Institute of Technology
Advanced Interviewing Techniques -
Wicklander-Zulawski & Associates
Statement Content Analysis (SCAN) -
Laboratory for Scientific Interrogation
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