Dennis Gueso
Ewa Beach
Summary
Professional and dependable hospitality worker with strong background in high-paced environments for over a decade. Skilled in maintaining smooth operations, ensuring timely service, and supporting kitchen and waitstaff with efficiency. Strong focus on teamwork and adaptability, consistently delivering reliable support and seamless service. Known for excellent communication, problem-solving abilities, and commitment to achieving results.
Overview
10
10
years of professional experience
Work History
Expo Runner
WaiKai
Ewa Beach, HI
06.2024 - Current
- Streamlined communication between departments to enhance coordination during high-pressure situations.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Delivered food orders from kitchen to customers throughout the property.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Host
WaiKai
Ewa Beach, HI
06.2024 - Current
- Welcomed and seated guests, ensuring prompt service and positive first impressions.
- Managed reservations using OpenTable, ensuring accurate guest flow.
- Assisted in training new hosts on customer service standards and operational procedures.
- Coordinated with servers, and kitchen staff to ensure timely food delivery and guest satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Shopkeeper
Silvas Grocery & Liquor
Ewa Beach, HI
02.2022 - 05.2024
- Conducted daily operations, such as opening and closing procedures and cash handling.
- Processed payments using cash registers and credit card machines.
- Updated POS system with new products and promotional offers.
- Contributed to team efforts by accomplishing related tasks as needed.
- Monitored inventory levels and placed orders to restock shelves.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier
Kazi Foods
Ewa Beach, HI
05.2016 - 02.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed additional tasks assigned by chef or supervisor.
- Labeled containers with identifying information like date prepared and expiration dates.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Worked in fast-paced, ever-changing environment.
Education
High School Diploma -
James Campbell High School
Ewa Beach, HI05-2015
Skills
- Store operations management
- Quick learner
- Strong organization
- Consistently lift heavy loads
- Inventory Management
- Cash Management
- Store maintenance
- Friendly, Positive and Professional
- Effective problem resolution
- POS system management
Timeline
Expo Runner
WaiKai
06.2024 - Current
Host
WaiKai
06.2024 - Current
Shopkeeper
Silvas Grocery & Liquor
02.2022 - 05.2024
Cashier
Kazi Foods
05.2016 - 02.2022
High School Diploma -
James Campbell High School
Education and Training
other