DENNIS GUSLER
Cape Coral
Summary
Dedicated parts manager with over four years of experience in inventory management and customer service. Proven track record in enhancing operational efficiency by collaborating with suppliers and maintaining accurate records. Strong problem-solving skills and a commitment to fostering positive relationships within teams.
Overview
9
9
years of professional experience
Work History
Parts Manager
General Elevator solutions
Cape Coral
11.2024 - Current
- Oversaw parts ordering process and maintained accurate records in the system.
- Managed inventory levels and ensured timely availability of elevator parts.
- Coordinated with technicians to identify parts needed for service calls.
- Collaborated with suppliers to source high-quality components for repairs.
- Implemented efficient storage solutions for easy access to parts and supplies.
- Developed and maintained positive working relationships with vendors.
Elevator Mechanic Helper
General elevator solutions
Cape Coral
07.2023 - 11.2024
- Installed electrical wiring and conduit systems according to blueprints or diagrams provided by the mechanic supervisor.
- Assisted in installing and maintaining elevator systems and components.
- Supported senior mechanics during troubleshooting and repair tasks.
- Collaborated with team members to ensure efficient workflow during projects.
- Loaded and unloaded materials onto trucks for transport to job sites.
Supply and inventory Specialist
Lee County BOCC/Lee Tran
07.2022 - 06.2023
- Managed inventory levels to optimize supply chain operations for public transportation services.
- Trained staff in inventory management and safety protocols to enhance operational compliance.
- Coordinated stock audits to maintain accuracy and uphold compliance with organizational standards.
Customer service specialist
Lee County BOCC/Lee Tran
11.2017 - 07.2022
- Resolved customer complaints through effective communication and problem-solving techniques.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Assisted customers with inquiries regarding transit services and schedules.
- Trained new staff on customer service protocols and software systems utilized by Lee Tran.
Education
High School Diploma -
Mariner High School
Cape Coral, FL01-2008
Skills
- Parts ordering
- Supplier collaboration
- Team leadership
- Supplier management
- Customer management
- Inventory management
- Problem solving
- Time management
- Inventory management training
- Coaching
- Issue resolution
Language
Russian-Spoken fluently, English
Timeline
Parts Manager
General Elevator solutions
11.2024 - Current
Elevator Mechanic Helper
General elevator solutions
07.2023 - 11.2024
Supply and inventory Specialist
Lee County BOCC/Lee Tran
07.2022 - 06.2023
Customer service specialist
Lee County BOCC/Lee Tran
11.2017 - 07.2022
High School Diploma -
Mariner High School