Summary
Overview
Work History
Education
Skills
Timeline
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Dennis Hartley

Dennis Hartley

New Symrna Beach,FL

Summary

Dynamic operations supervisor with a proven track record at Hz Dunkin, excelling in team leadership and customer service. Enhanced workflow efficiency through strategic scheduling and inventory management, achieving significant improvements in service delivery. Skilled in conflict resolution and maintenance oversight, fostering a high-performing team environment.

Overview

2026
2026
years of professional experience

Work History

Supervisor of Operations

Hz Dunkin
07.2018 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality service delivery.
  • Trained and mentored team members on operational procedures and customer service standards.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Coordinated scheduling to improve staff coverage during peak hours, enhancing customer satisfaction.

Technician

Hz Dunkin
07.2018 - Current
  • Assisted in troubleshooting equipment issues, enhancing operational efficiency.
  • Learned to operate diagnostic tools and repair systems under supervision.
  • Supported maintenance tasks by following safety protocols and guidelines.
  • Collaborated with team members to streamline workflow processes.

Property Specialist

Courtney Project
2015 - 2018
  • Managed tenant communications to address inquiries and resolve issues promptly.
  • Conducted property inspections, ensuring compliance with safety and maintenance standards.
  • Facilitated leasing processes by preparing documentation and coordinating tenant move-ins.
  • Assisted in property marketing initiatives, enhancing visibility through online listings and open houses.

Education

Miami Dade College
Miami, FL

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Maintenance oversight
  • Workflow optimization
  • Goal setting
  • Quality assurance

Timeline

Supervisor of Operations

Hz Dunkin
07.2018 - Current

Technician

Hz Dunkin
07.2018 - Current

Property Specialist

Courtney Project
2015 - 2018

Miami Dade College

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Dennis Hartley