Dennis Hein
Mercy
DUBUQUE,IA
36
years of professional experience
Dependable professional with experience in multiple roles, excelling in teamwork and problem-solving. Proven ability to streamline processes and manage workloads while ensuring adherence to safety protocols.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Lab Courier
2 Years- Transported laboratory specimens efficiently between facilities, ensuring timely delivery and compliance with safety protocols.
- Maintained accurate records of specimen pickups and deliveries to enhance tracking and accountability.
- Collaborated with laboratory staff to streamline courier processes and improve service reliability.
- Adhered to strict chain-of-custody guidelines during transportation of sensitive materials to ensure integrity.
Housekeeper
2 Years 5 Months- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Operated cleaning equipment efficiently, adhering to safety protocols and best practices.
- Collaborated with team members to streamline housekeeping processes and improve turnaround times.
- Conducted regular inventory checks of cleaning supplies, minimizing waste and ensuring availability.
Security Guard
12 Years- Monitored premises to ensure safety and security for customers and staff.
- Conducted regular inspections of property to identify potential hazards or security breaches.
- Responded promptly to incidents, coordinating with local law enforcement when necessary.
- Trained new security personnel on protocols and emergency response procedures.
Certified Nursing Assistant
6 Years 11 Months- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with interdisciplinary team to develop personalized care plans for residents.
- Trained and mentored new staff on best practices in resident care and safety protocols.
General/Asst Manager/Kitchen Manager/Exec Steward
11 Years 1 Month- Managed daily operations, ensuring seamless service delivery across multiple venues.
- Coordinated event logistics, optimizing guest experiences and operational efficiency.
- Oversaw inventory management processes, maintaining accurate stock levels and minimizing waste.
- Trained new staff on operational procedures, enhancing team productivity and service quality.
Education
Bachelor of Science - Criminal Justice
Skills
Route planning
Scheduling flexibility
Vehicle maintenance
Hazardous material handling
Confidentiality
Biological specimens
Inventory replenishment
Report preparation
Workload management
Training coordination
Administrative support
Meeting coordination
Schedule management
Workplace restocking
Problem-solving
Attention to detail
Team collaboration
Teamwork
Time management
Multitasking
Problem-solving abilities
Worksite safety
Reliability
Timeline
Lab Courier
Mercy
09.2022 - 09.2024Read More
Housekeeper
Millard Group
03.2020 - 08.2022Read More
Security Guard
AY McDonalds
09.2006 - 09.2018Read More
Certified Nursing Assistant
Luther Manor/Stonehill
03.2003 - 02.2010Read More
General/Asst Manager/Kitchen Manager/Exec Steward
Sambos-Tx/Saharra Casino-Vegas/Carrows-Vegas/Tropicanna-Vegas
02.1989 - 03.2000Read More
Fort Hays State University
Bachelor of Science from Criminal Justice
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