DENNIS HINGLETON
Tacoma,WA
Summary
Results-driven logistics professional with experience at The Krusteaz Company, enhancing customer satisfaction through efficient order fulfillment and streamlined processes. Skilled in warehouse operations and stock replenishment, I excel in communication and collaboration, ensuring timely updates and resolutions for clients while optimizing supply chain efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Logistics Associate
The Krusteaz Company
07.1998 - Current
- Enhanced customer satisfaction by ensuring timely and precise order fulfillment.
- Reduced order processing time with streamlined packing and shipping processes.
- Oversaw supply chain processes, enhancing transportation routes for efficiency.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
Shipping and Receiving Clerk
The Krusteaz Company
02.2008 - 03.2025
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Logistics Coordinator
The Krusteaz Company
09.2018 - 03.2022
- Communicated potential delays to customers and kept them informed.
- Collaborated with sales and customer service teams to address client issues.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Improved order accuracy through meticulous data entry and verification processes.
Quality Assurance Inspector
The Krusteaz Company
06.2020 - 06.2024
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Identified where product issues were coming from and rectified issues.
- Influenced positive change within the organization by driving a culture focused on high-quality products and services.
Education
Associate Of General Studies - Business Administration
Pierce College
Puyallup, WA06.2007
Industrial Electronics - Electrical, Electronics And Communications Engineering
Bates Technical College
Tacoma, WA06.1990
Skills
- Warehouse operations
- Stock replenishment
- Pallet jack operation
- Distribution center operations
Accomplishments
Monthly skills are required including electrical safety, fire safety lock out tag out procedures for equipment. The skills are required each month at the end of the tutorial exams are required to complete the monthly training.
Certification
Forklift , Genie boom lift also the claw extension forklift.
Timeline
Quality Assurance Inspector
The Krusteaz Company
06.2020 - 06.2024
Logistics Coordinator
The Krusteaz Company
09.2018 - 03.2022
Shipping and Receiving Clerk
The Krusteaz Company
02.2008 - 03.2025
Logistics Associate
The Krusteaz Company
07.1998 - Current
Associate Of General Studies - Business Administration
Pierce College
Industrial Electronics - Electrical, Electronics And Communications Engineering
Bates Technical College
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