Dennis Kallam
Burlington,NC
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
8
8
years of professional experience
Work History
City P&D Driver
AAA Cooper Transportation
10.2022 - Current
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
City P&D Driver
Saia LTL Freight
09.2021 - 10.2022
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
Truck Driver
CNE World Wide Logistics
09.2019 - 09.2020
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected load security and checked for damages.
OTR Truck Driver
Carolina Tank Lines Inc.
09.2020 - 09.2021
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maximized load safety by balancing, securing, and weighing products.
- Dropped and hooked trailers and changed configuration of equipment.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
Branch Manager
Arrow Exterminators, Inc
12.2015 - 09.2020
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Education
High School Diploma -
Randleman High School
Randleman, NC06.1995
Skills
- Local Routes Understanding
- Forklift Operation
- Route Logs
- Heavy Hauling
- Customer Service
- Vehicle Inspection
- Route Management
- Pre-Trip and Post-Trip Inspections
- Verbal and Written Communication
- Customer Relationships
- Safe Driving Techniques
- Current CDL License
Timeline
City P&D Driver
AAA Cooper Transportation
10.2022 - Current
City P&D Driver
Saia LTL Freight
09.2021 - 10.2022
OTR Truck Driver
Carolina Tank Lines Inc.
09.2020 - 09.2021
Truck Driver
CNE World Wide Logistics
09.2019 - 09.2020
Branch Manager
Arrow Exterminators, Inc
12.2015 - 09.2020
High School Diploma -
Randleman High School