Dennis Lambert Sr
Ogden,UT
Summary
Dynamic camp host with a strong work ethic and exceptional customer service skills, honed at BLM Red Rock Canyon National Conservation. Enhanced guest satisfaction through effective conflict resolution and relationship building, while maintaining a safe and organized environment. Proven ability to streamline operations and promote environmental stewardship among campers.
Overview
36
36
years of professional experience
Work History
Camphost
BLM Red Rock Canyon National Conservation
Las Vegas, NV
08.2017 - 05.2024
- Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
- Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
- Promoted environmental stewardship among campers through educational initiatives and sustainable practices.
- Collaborated with campground staff to coordinate events and activities that promoted guest engagement.
- Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
- Actively participated in staff meetings, offering suggestions for improvements based on personal observations.
- Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
- Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
- Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Conducted regular site inspections, identifying potential hazards or areas needing improvement.
- Increased efficiency by streamlining administrative tasks such as record-keeping and reporting protocols.
- Implemented effective reservation management systems for streamlined check-in and check-out processes.
- Utilized problem-solving skills to resolve guest conflicts diplomatically while maintaining professional boundaries.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Camphost
US Forrest Service
Truckee, CA
04.2012 - 08.2017
- Actively participated in staff meetings, offering suggestions for improvements based on personal observations.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Increased efficiency by streamlining administrative tasks such as record-keeping and reporting protocols.
- Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
- Collaborated with campground staff to coordinate events and activities that promoted guest engagement.
- Implemented effective reservation management systems for streamlined check-in and check-out processes.
- Conducted regular site inspections, identifying potential hazards or areas needing improvement.
- Utilized problem-solving skills to resolve guest conflicts diplomatically while maintaining professional boundaries.
- Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Supported campground marketing efforts through social media promotion and word-of-mouth referrals from satisfied guests.
- Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
- Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
- Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
- Served as an ambassador for the campground brand by exemplifying professionalism both on-site and offduty.
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
- Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Delivered information and details of interest about facility to visitors.
Lead Journeyman Electrician
501 Operating Engineers
Las Vegas, NV
06.1995 - 08.2012
- Increased overall project productivity by efficiently managing inventory levels and ordering supplies as needed.
- Improved client satisfaction rates through clear communication of project timelines, expectations, and potential challenges.
- Ensured safety compliance on job sites by adhering to industry regulations, codes, and best practices.
- Established a reputation for quality craftsmanship through meticulous attention to detail in all aspects of work performed.
- Maintained an organized work environment through proper tool storage, equipment labeling, and adherence to safety protocols.
- Enhanced project efficiency by implementing advanced electrical systems and techniques.
- Contributed to company growth by consistently surpassing performance goals related to completed jobs per month or quarter.
- Provided exceptional customer service during emergency calls for power outages or other urgent situations.
- Developed strong relationships with clients through excellent problem-solving abilities and proactive communication efforts.
- Performed comprehensive inspections of electrical systems to identify areas for improvement or repair.
- Reduced downtime during maintenance operations by troubleshooting complex electrical issues swiftly and effectively.
- Mentored apprentice electricians, providing guidance on proper techniques for wiring, installation, and repairs.
- Achieved timely completion of large-scale projects by coordinating with team members on tasks and responsibilities.
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.
- Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
- Completed rough-in, termination, and underground work.
- Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.
- Verified problems, investigated faults, and troubleshot solutions to enhance installations.
- Tested electrical systems and components for continuity, current, voltage and resistance.
- Troubleshooted systems and repaired equipment, ensuring compliance with all established guidelines.
- Trained junior electrical professionals on proper procedures.
- Operated tools according to prescribed safety practices.
- Adhered to safety protocols, OSHA standards and building codes in installation of systems, operation of equipment, and handling of materials.
- Evaluated existing electrical systems for maintenance, repair, and update requirements.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Troubleshot and repaired malfunctioning systems and components.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
Industrial Journeyman Electrician
Local Electricians Union
Bakersfield, CA
05.1988 - 05.1995
- Optimized energy efficiency by upgrading outdated electrical systems with modern, eco-friendly alternatives.
- Provided exceptional customer service during consultations with clients to assess their specific needs accurately.
- Assisted architects and engineers in designing cost-effective electrical layouts for new constructions or modifications to existing facilities.
- Ensured compliance with local and national electrical codes by diligently adhering to guidelines during all installations and inspections.
- Delivered consistent results while working in high-pressure environments, including tight deadlines or emergency situations requiring immediate repairs.
- Demonstrated strong leadership abilities by training junior electricians on best practices for safe work habits and efficient task execution.
- Increased reliability of power distribution networks by adeptly maintaining transformers, switchgear, circuit breakers, and other critical equipment.
- Improved workplace safety by implementing comprehensive electrical maintenance procedures and conducting regular inspections.
- Skillfully utilized advanced tools such as multi-meters, oscilloscopes, infrared cameras, and voltage testers to diagnose system issues accurately.
- Maintained accurate documentation of completed work, including detailed notes on repairs, inspections, and recommendations for future improvements.
- Collaborated with project managers to successfully complete major projects on schedule and within budget constraints.
- Installed, maintained and repaired electrical wiring, controls and lighting systems.
- Connected wires to circuit breakers, transformers, and other components.
- Performed thorough risk assessments prior to initiating work activities ensuring a safe environment for all team members involved.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Repaired and replaced equipment, electrical wiring and fixtures.
- Tested circuit continuity to determine electrical compatibility and component safety.
- Observed functioning of installed equipment or system to detect hazards and need for adjustments, relocation or replacement.
- Inspected transformers and circuit breakers for malfunctions.
Education
Computer Tech - Computer Engineering
Ameritech College
Bakersfield, CA05.1990
Diploma -
Arroyo Grande High School
Arroyo Grande, CA06.1975
Skills
- Customer service
- Guest services
- Relationship building
- Hand tools
- Groundskeeping
- Conflict resolution
- Guest relations management
- Campground maintenance
- Positive attitude
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Customer assistance
- Multitasking Abilities
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
Timeline
Camphost
BLM Red Rock Canyon National Conservation
08.2017 - 05.2024
Camphost
US Forrest Service
04.2012 - 08.2017
Lead Journeyman Electrician
501 Operating Engineers
06.1995 - 08.2012
Industrial Journeyman Electrician
Local Electricians Union
05.1988 - 05.1995
Computer Tech - Computer Engineering
Ameritech College
Diploma -
Arroyo Grande High School