Dennis L. Brown
WALDORF,Maryland
Summary
I’m a distinguished professional seeking a position as a technician/engineer in the telecommunications industry or Assets Manager/Supervisor. Offering over twenty years of progressive military and commercial communication experience installing, operating, troubleshooting and maintaining secure and non-secure voice, data and mobile communications systems. Proficient in the use of the MS Office family of products, email and government logistics practices. 14Yrs Logistical and Assets Management experience.
Overview
36
36
years of professional experience
Work History
Facilities Manager
CDO TECHNOLOGIES
Dayton, Ohio
08.2021 - 10.2024
- Facilitate and manage through closure all facility related work orders and service requests for all routine, urgent, and emergency maintenance to Navy Public Works Department (PWD)
- Tracks/reports metrics regarding inventories, quantities shipped/received and on-hand to ensure inventories remain at sufficient levels to meet requirements
- Establishes/ Maintains annual inventory procedures, access controls and audit processes to ensure 100% property accountability
- Oversees all transactions and minimizes personnel access to areas that could jeopardize property accountability controls
- Responsible for datacenter equipment sanitization and disposal
- Detail oriented and organized; able to understand complex inventory control and tracking requirements; ensure accuracy
- Maintain a log of all Real Property Installed Equipment (RPIE) and Power Conditioning and Continuation Interface Equipment (PCCIE) modification, and repair actions performed
- Strong ability to identify issues, risks, concerns and develop course of action to mitigate the issue and alleviate recurrence
- Able to review a broad range of complex inventory records and requirements; track, report and develop recommendations; interface with subcontractors and customers to ensure requirements are satisfied
- Create, update, and maintain three years of project work forecast information, coordinated with the applicable organizations
- Maintain and update records and drawings and documentation of RP and RPIE to include new installations and building modifications
- Perform routine inspections on HVAC and Power systems, UPS and fire protection and prevention systems
- Provide records management, storage and safekeeping of all records and documentation related to the TCF
- Ensure Configuration Control over all records, documents, drawings, and other artifacts
- Prepares and maintains related documentation
- Ensure all documentation is up to date and maintained in accordance with applicable DoD, Navy and local requirements
- Strong business communication skills with strong verbal communications to interface effectively
- Manage, coordinate, track and communicate completion status for all facility related work orders and service requests
- Able to coordinate with vendors to support RMA actions to include coordinating shipping/receiving actions
Assets Manager/ Team Supervisor
ONPOINT CONSULTING
Washington, DC
04.2014 - 08.2021
- Identify the assets and timing in creating Hardware Refresh plans and Software Update plans
- Refresh and Install, Move, Add, Change and Disposal (IMACD) activities, work closely with the Refresh Team to make sure that assets being refreshed are accurately captured in the Asset Database
- Follow ITIL aligned processes in coordination with the required client requirements to perform yearly 100% inventory
- Manage the software assets following a disciplined Information Technology Infrastructure Library (ITIL)-based approach to tracking, reporting, analyzing, delivering, and maintaining software assets
- Migrate the asset data to the new Remedy asset management module and provide ongoing monitoring and management of the hardware and software assets in the environment
- Analyzing software agreements, licenses, and maintenance contracts including their expiration dates to determine the impact on clients license position
- Maintaining version/release currency to make sure that software is updated within 12 months of release date
- Facilitating Security Controls and Change Control Compliance including making sure those proper testing, approvals, distribution schedules, and authorities to operate are maintained
- Working with the user community on distribution schedules to delay updates should they interfere with partner interoperability or accelerate updates ahead of their approved installation dates
Property Administrator/Logistics
COMINT Systems Corporation
Springfield, VA
05.2007 - 04.2014
- Serves as an interface between Tech Refresh, Pentagon and the National Capital Region Break/Fix work centers and the Logistics Management Branch
- Post equipment updates
- Process hand receipt documents and update assignments to the database record
- Perform inventory control responsibilities in accordance with applicable government regulations, associate contractor, or corporate policy
- Conduct scheduled inventories and audits
- Ensure equipment transfers and accurate location assignments
- Conduct pre-move and post-move inventories to ensure database integrity
- Conduct research and resolve discrepancies prior to reporting equipment as lost, stolen, damaged or destroyed to the government accountability office
- Perform additional duties as required to maintain database integrity in accordance with designated policy directives of the government and contract offices
- Direct the performance of Logistics Analyst, distribution staff (including Delivery Management and Stock Positioning Specialists), Customer Operations and other service personnel to monitor the success of the customer's relationship
- Resolve high-priority logistics, supply, distribution, information or service problems through personal action or immediate coordination with agency activities
- Work with government officials to establish Service Level Agreements/Secondary Service-Level Agreements (SLAs/SSLAs) applicable to designated customer elements in particular customer segments
- Determine the effectiveness of logistics support, including service and supply programs, discussing, reviewing, and making detailed analysis of internal procedures and support
- Make logistical assessments of IT Asset Management support in coordination with the supported customers and alerts government or customer higher-level management of systemic problems
- Help initiate and implement the use of Unique Identification (UID), this process was a requirement that was developed to help track and solve supply problems
- Improved printer and copier repair operations by implementing more efficient database management, inventory tracking, parts ordering and accounting
- Manage warehouse and tool-control program
- Load and update all items into Information Technology Management Database (ITMDB)
- Remedy system operator
Multi-channel Transmission Systems Operator
US Army/Maryland National Guard
Patuxent River, MD
08.1988 - 08.2009
- Responsible for training personnel in daily operations, work assignments, scheduling, performance review, disciplinary actions, and long-term career planning for up to 5 staff members while serving a crew chief while serving in OPERATION IRAQ FREEDOM III
- Provide technical assistance in resolving connectivity problems and complex maintenance faults
- Perform troubleshooting of signal flow and isolating system faults through patch panel and radio loop-back test
- Skilled in utilizing circuit layout reports to facilitate cable/fiber runs and testing
- Install, operate, performs strapping, restrapping, preventive maintenance checks and services, and unit level maintenance on communication assemblages and security devices
- Install, operate and maintain UHF/VHF/SHF radio communication assemblages providing remote communications using multiplexers and phone number databases
- Managed all classified systems at relay sites and performed additional duties as systems administrator for all systems utilized for classified processing
Cable Installation Technician
DISA/Apex Systems
03.2007 - 05.2007
- Set up multiple e-mail providers on PCs
- Migrate Data from Windows ’98, 2000, and NT over to a Windows XP operating system
- Install data from a network server
- Configure, install, and migrate information and properties from outlook and internet explorer
- Configure network printers
Cable Technician
M.C. Dean/Comint Systems
10.2006 - 12.2006
- Installed various types of cables
- Experienced in Terminating/Punch downs
- Installed wall and furniture ports
- Performed room cable demolition
Jet Press Operator
Master Print/Catterton Printing
09.1992 - 03.2006
- Maintained Spinnerettes
- Designed print collateral in keeping with corporate style using industry standard applications and protocols
- Assisted in the enhancing the company’s corporate image in print media
Education
HARMAT Familiarization and Safety in Transportation -
Defense Ammunition Center
US Army03.2007
CCNA Networking Basics -
Prince George’s Community College
Largo, Md06.2006
Certificate -
Mobile Subscriber Equipment Transmission Systems Course
Frankfurt, Germany10.1990
Certificate -
Telecommunications Operators Course
Fort Gordon, Ga10.1988
Phelps Vocational School -
Industrial Electronics
Washington, DC01.1988
Skills
- Telecommunications
- Inventory management
- Equipment maintenance
- Record management
- Work order tracking
- Data analysis
- Facility inspections
- Effective communication
- Team leadership
- Technical troubleshooting
- Process improvement
- Logistics coordination
- Schedule management
- Inventory procurement
- Asset management
- Building inspections
- Building maintenance
- Innovation and creativity
- System inspections
- Team direction
- Performance assessments
- Assignment coordination
- Operational efficiency and safety
- Performance evaluations
- Facility updating
- Facility management principles
- Multitasking
- Analytical skills
- Analytical thinking
- Work order management
- Communication systems
- Installing
- Operating
- Troubleshooting
- Maintaining
- Voice communication
- Data communication
- Mobile communications
- MS Office
- Government logistics
- Logistical management
- Assets management
Veteran Status
US Army/Maryland National Guard, 08/01/88, 08/01/09
Security Clearance
Top Secret/SCI, 08/01/16
Awards
- Army Achievement Medal (3)
- Army Accommodation Medal
- Army Good Conduct Medal (2)
- National Defense Ribbon
- Iraq Campaign Medal
- Armed Forces Reserve Medal
- Global War on Terrorism Service
- Overseas Service Ribbon
- Army Service Ribbon
Skill Summary
I’m a distinguished professional seeking a position as a technician/engineer in the telecommunications industry or Assets Manager/Supervisor. Offering over twenty years of progressive military and commercial communication experience installing, operating, troubleshooting and maintaining secure and non-secure voice, data and mobile communications systems. Proficient in the use of the MS Office family of products, email and government logistics practices. 14Yrs Logistical and Assets Management experience.
Personal Information
Citizenship: United States
Timeline
Facilities Manager
CDO TECHNOLOGIES
08.2021 - 10.2024
Assets Manager/ Team Supervisor
ONPOINT CONSULTING
04.2014 - 08.2021
Property Administrator/Logistics
COMINT Systems Corporation
05.2007 - 04.2014
Cable Installation Technician
DISA/Apex Systems
03.2007 - 05.2007
Cable Technician
M.C. Dean/Comint Systems
10.2006 - 12.2006
Jet Press Operator
Master Print/Catterton Printing
09.1992 - 03.2006
Multi-channel Transmission Systems Operator
US Army/Maryland National Guard
08.1988 - 08.2009
HARMAT Familiarization and Safety in Transportation -
Defense Ammunition Center
CCNA Networking Basics -
Prince George’s Community College
Certificate -
Mobile Subscriber Equipment Transmission Systems Course
Certificate -
Telecommunications Operators Course
Phelps Vocational School -
Industrial Electronics
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