Dennis Martinez
Orlando,FL
Summary
Dynamic professional with a proven track record at Wendy's Fast Food, excelling in team collaboration and customer satisfaction. Recognized for quickly resolving disputes and enhancing service quality, while maintaining a safe environment. A quick learner with strong verbal communication skills, dedicated to fostering client relationships and ensuring a positive experience.
Overview
14
14
years of professional experience
Work History
Barber
Barber Shop & Company
11.2024 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Team Member
Disney
03.2014 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Manger
Wendys Fast Food
02.2011 - 04.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
GED -
Edison Tech
New York, NY06-2009
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
Languages
Spanish
English
Timeline
Barber
Barber Shop & Company
11.2024 - Current
Team Member
Disney
03.2014 - 11.2024
Manger
Wendys Fast Food
02.2011 - 04.2014
GED -
Edison Tech
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