Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis McCain

Rocky Point,NC

Summary

Highly skilled, dependable and customer service oriented technician with extensive hands on experience. Diligent in troubleshooting issues while consistently delivering quality service to customers to ensure optimal performance.

Overview

43
43
years of professional experience

Work History

Marine Technician

BlueChip Yacht Sales
07.2023 - Current
  • Reconditioning used boats for resale, including all systems electrical, mechanical, trailers and fiberglass and gelcoat repair.
  • Operated and maintained computer systems and equipment.

Marine Technician

Carolina Outboard
03.2017 - 07.2023
  • Supported customer satisfaction with effective communication regarding repair progress, timelines, and potential issues.
  • Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
  • Maintained safe working environments through adherence to safety protocols and implementation of risk mitigation measures.
  • Installed and tested steering gears, sanitation and refrigeration systems, cabinetry, electrical systems and accessories.
  • Assisted with fabrication of equipment and purchased parts and supplies to fit specific repair and installation requirements.

Marine Technician

Marine Max
11.2006 - 03.2016
  • Completed diagnosis and repairs of marine engines and drive transmissions.
  • Contributed to a clean marine environment by ensuring compliance with environmental regulations for waste disposal and pollution prevention measures.
  • Assisted in training new marine technicians in various aspects of ship maintenance procedures to ensure optimal team performance.
  • Maintained certifications and professional knowledge through participation in specialized training courses, workshops, and seminars to stay current with industry trends and best practices.
  • Enhanced vessel performance by conducting regular maintenance checks on marine engines and equipment.

Marine Service Technician

Cape Fear Yacht Sales
08.1997 - 03.2006
  • Enhanced vessel performance by conducting thorough inspections and diagnostics on marine engines and systems.
  • Achieved timely repairs and maintenance for clients by adhering to strict schedules and prioritizing tasks effectively.
  • Installed Garmin navigation systems in Fishing and Cruising vessels.
  • Increased customer satisfaction by providing expert troubleshooting and resolving complex mechanical issues on various vessels.
  • Maintained up-to-date knowledge of industry advancements to offer cutting-edge services while attending training sessions regularly.
  • Reduced downtime for clients by efficiently identifying malfunctions in heating systems, air conditioning units, plumbing fixtures, and other onboard amenities.
  • Updated and maintained work order records for accurate customer billing and budgeting.

Machinery Technician

United States Coast Gaurd
01.1982 - 08.1996

Maintenance. troubleshooting and repair of 2 and 4 stroke Gasoline and Diesel engines.

Maintenance and repair of water cooled air conditionong and refrigeration.

Maintenance and repair of shipboard electrical and hydraulic systems.

Education

High School Diploma -

West Carteret High School
Morehead City, NC
06-1981

Skills

  • Gasoline engine repair
  • Sterndrive repair
  • Diesel engine repair
  • 12v/24vDC Diag and repair
  • 12/240vAC Diag and repair

Timeline

Marine Technician

BlueChip Yacht Sales
07.2023 - Current

Marine Technician

Carolina Outboard
03.2017 - 07.2023

Marine Technician

Marine Max
11.2006 - 03.2016

Marine Service Technician

Cape Fear Yacht Sales
08.1997 - 03.2006

Machinery Technician

United States Coast Gaurd
01.1982 - 08.1996

High School Diploma -

West Carteret High School
Dennis McCain