Dennis Patterson
Fort Worth,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Sterile Fill Technician II
Alcon Laboratories
2019.01 - 2024.01
- Analyze MBR's for appropriate distribution and filing
- Work closely with Group Leads and Supervisors to achieve daily goals
- Maintain neat, orderly and safe work spaces
- Complete all daily tasks and special assignments with efficient and quality-driven approach
- Experience with automated robot on Line 17 & fill room procedures
- SAP knowledge
- Line 22 Project
Temporary Associate (Pharm-Surge)
Alcon Laboratories
2017.09 - 2018.12
- Recipient of positive reviews acknowledging dedication to excellent productivity
- Maintained cleanliness and presentation of WIP rooms and production floor
- Learned, referenced and applied product knowledge information
- Well versed on Line 17, Line 13, as well as Offline
Service Technician
Walmart Supercenter
2016.04 - 2017.05
- Installed machinery, equipment and new and replacement parts
- Recorded type and cost of maintenance and repair work
- Operated hand tools to adjust functional parts of devices and control instruments
- Followed routine maintenance checklist
- Raised customer surveys by 10%
Telephone Interviewer
DSS Research
2015.02 - 2016.03
- Initiated operations to improve overall call center productivity
- Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment
- Effectively managed high-volume of inbound and outbound customer calls
Stocker/Unloader
QT Kitchens
2013.08 - 2015.01
- Stacked and stored pallets at end of shift to keep warehouse clean and organized
- Supervised material flow, storage and global order fulfillment
- Maintained accurate stock records and schedules
Education
High School Diploma -
Crowley High School
Crowley, TX2010
Skills
- Quick learner
- Creative problem solver
- MS Excel proficient
- Medical terminology knowledge
- Quality control
- Item packaging
- Preventive maintenance
- Active Learning
- Call Center Operations
Timeline
Sterile Fill Technician II
Alcon Laboratories
2019.01 - 2024.01
Temporary Associate (Pharm-Surge)
Alcon Laboratories
2017.09 - 2018.12
Service Technician
Walmart Supercenter
2016.04 - 2017.05
Telephone Interviewer
DSS Research
2015.02 - 2016.03
Stocker/Unloader
QT Kitchens
2013.08 - 2015.01
High School Diploma -
Crowley High School
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