Dennis Patterson
Fort Worth,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Sterile Fill Technician II
Alcon Laboratories
01.2019 - 01.2024
- Analyze MBR's for appropriate distribution and filing
- Work closely with Group Leads and Supervisors to achieve daily goals
- Maintain neat, orderly and safe work spaces
- Complete all daily tasks and special assignments with efficient and quality-driven approach
- Experience with automated robot on Line 17 & fill room procedures
- SAP knowledge
- Line 22 Project
Temporary Associate (Pharm-Surge)
Alcon Laboratories
09.2017 - 12.2018
- Recipient of positive reviews acknowledging dedication to excellent productivity
- Maintained cleanliness and presentation of WIP rooms and production floor
- Learned, referenced and applied product knowledge information
- Well versed on Line 17, Line 13, as well as Offline
Service Technician
Walmart Supercenter
04.2016 - 05.2017
- Installed machinery, equipment and new and replacement parts
- Recorded type and cost of maintenance and repair work
- Operated hand tools to adjust functional parts of devices and control instruments
- Followed routine maintenance checklist
- Raised customer surveys by 10%
Telephone Interviewer
DSS Research
02.2015 - 03.2016
- Initiated operations to improve overall call center productivity
- Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment
- Effectively managed high-volume of inbound and outbound customer calls
Stocker/Unloader
QT Kitchens
08.2013 - 01.2015
- Stacked and stored pallets at end of shift to keep warehouse clean and organized
- Supervised material flow, storage and global order fulfillment
- Maintained accurate stock records and schedules
Education
High School Diploma -
Crowley High School
Crowley, TX2010
Skills
- Quick learner
- Creative problem solver
- MS Excel proficient
- Medical terminology knowledge
- Quality control
- Item packaging
- Preventive maintenance
- Active Learning
- Call Center Operations
Timeline
Sterile Fill Technician II
Alcon Laboratories
01.2019 - 01.2024
Temporary Associate (Pharm-Surge)
Alcon Laboratories
09.2017 - 12.2018
Service Technician
Walmart Supercenter
04.2016 - 05.2017
Telephone Interviewer
DSS Research
02.2015 - 03.2016
Stocker/Unloader
QT Kitchens
08.2013 - 01.2015
High School Diploma -
Crowley High School
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