Dennis Perez Espinoza
Morrow,GA
Summary
Skilled in both Spanish and English, I excelled as a Spanish Translator for Family Members, enhancing communication and translating complex content. Demonstrated exceptional client communication and empathy, particularly in high-pressure customer service roles. Achieved a significant increase in customer satisfaction, leveraging my fluency and verbal communication skills to meet diverse client needs. History of performing consecutive and simultaneous interpretation services in fast-paced settings. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Spanish Translator
Family Members
08.2020 - Current
- Offered translation support for interviews and employment-related processes concerning Spanish speakers.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Translated and adapted social messaging, online content and marketing collateral.
- Reviewed, edited and proofread translated documents for accuracy.
- Assisted with translation of foreign language television and radio programs.
Babysitter
Family Friends & Others
05.2019 - Current
- Communicated positively with children and guardians.
- Encouraged children to be understanding and patient with others.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped children complete homework assignments and school projects.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Summer Camp Assistant
Gwendolyn & Floyd Bryant Foundation
06.2024 - 07.2024
- Handled administrative tasks such as record-keeping, scheduling, and registration processes, enabling smooth operation of the summer camp program.
- Chaperoned evening social events like dances or talent shows that promoted camaraderie amongst attendees.
- Maintained clean, organized, and safe physical environment both indoors and outside.
- Addressed behavioral issues promptly and effectively, maintaining a supportive environment conducive to learning new skills.
- Chaperoned field trips to local attractions.
- Ensured proper set-up of activity spaces before sessions began each day by arriving early on-site regularly.
Customer Service Cashier
American Deli
02.2020 - 07.2024
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Used POS system to enter orders, process payments and issue receipts.
- Met customer service goals and exceeded customer expectations.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed refunds and exchanges in accordance with company policy.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Painting Apprentice
Mundo Renovations
06.2021 - 08.2022
- Cleaned brushes, rollers and [Type] equipment prior to use.
- Cleaned job site after project completion, removing tape, and tarps and inspecting for drips or inconsistencies in paint application.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Developed strong attention to detail with precise application of paint to various surfaces.
- Followed painter's directions for product application and site cleanup.
- Taped off areas to prevent overspray and other accidents.
- Applied primers and rough coats according to painter's directions.
Education
Associate of Science - Dual Enrollment
Atlanta Technical College
Atlanta, GA05-2026
High School Diploma -
Morrow High School
Morrow, GA05-2025
Skills
- Fluent Spanish
- Client Communication
- Customer service expertise
- Multitasking Abilities
- Task Prioritization
- Team building
Timeline
Summer Camp Assistant
Gwendolyn & Floyd Bryant Foundation
06.2024 - 07.2024
Painting Apprentice
Mundo Renovations
06.2021 - 08.2022
Spanish Translator
Family Members
08.2020 - Current
Customer Service Cashier
American Deli
02.2020 - 07.2024
Babysitter
Family Friends & Others
05.2019 - Current
Associate of Science - Dual Enrollment
Atlanta Technical College
High School Diploma -
Morrow High School
Similar Profiles
Amber StewartAmber Stewart
Babysitter at Family Members and Church MembersBabysitter at Family Members and Church Members
Addison ShulmanAddison Shulman
Babysitter at Family Members, Community MembersBabysitter at Family Members, Community Members
Kainen ThompsonKainen Thompson
Cleaning Assistant at Community Members, Family MembersCleaning Assistant at Community Members, Family Members
Niahla WatersNiahla Waters
Pet Sitter at Family Members, Family Friends, Neighbors.Pet Sitter at Family Members, Family Friends, Neighbors.
Maria AlbertoMaria Alberto
Sales Associate at National Vision CenterSales Associate at National Vision Center