Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Potter

Montgomery,AL

Summary

Experienced security officer with a proven track record in CCTV surveillance, emergency response, and access control. Committed to enhancing safety and security through superior customer service and effective conflict resolution.

Detail-oriented security professional skilled in emergency response and risk assessment. Demonstrated ability to conduct thorough patrols, identify vulnerabilities, and implement corrective actions, ensuring a safe environment for personnel and property.

Dedicated security officer with expertise in customer service and conflict de-escalation. Proven success in managing security protocols, maintaining a strong visible presence, and cultivating a welcoming atmosphere while prioritizing safety.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

17
17
years of professional experience

Work History

Security Officer

City Of Montgomery
Montgomery, AL
04.2017 - Current
  • Monitored premises to deter criminal activity and ensure safety of personnel and property.
  • Responded to alarms and incidents, providing timely support and coordination with law enforcement agencies.
  • Conducted regular patrols, identifying security vulnerabilities and implementing necessary corrective actions.
  • Trained junior security staff on protocols, emergency procedures, and effective communication strategies.
  • Utilized surveillance systems to monitor activities, ensuring compliance with safety regulations and protocols.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
  • Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
  • Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
  • Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Collaborated with law enforcement agencies during investigations, contributing vital information for case resolution.
  • Improved response times to emergencies with efficient coordination and communication among team members.
  • Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
  • Enhanced visitor experience by providing courteous and efficient security screening.
  • Enhanced security and safety by conducting regular patrols around facility perimeter.
  • Achieved significant reduction in unauthorized access incidents through diligent perimeter checks and access control verification.
  • Facilitated secure working environment, conducting regular checks of security equipment and infrastructure.
  • Promoted culture of security awareness, leading by example and mentoring junior security staff.
  • Provided first response to emergency situations, coordinating with law enforcement and emergency medical services for effective resolution.
  • Improved surveillance coverage, identifying and rectifying blind spots in CCTV monitoring systems.
  • Maintained high standards of professionalism, serving as point of contact for security concerns for employees and visitors.
  • Monitored CCTV systems to identify and respond to security breaches, improving overall security response times.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Armed Security Officer

Presidential Security And Protective Services
Montgomery Al
08.2024 - 10.2025
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
  • Conducted thorough risk assessments for special events, ensuring tailored security measures were in place.
  • Strengthened security presence during high-traffic events, coordinating with event organizers for optimal deployment.
  • Conducted regular patrols, identifying security vulnerabilities and implementing necessary corrective actions.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.

Armed Security Officer

DTA Security
Montgomery,Al
06.2009 - 04.2017
  • Developed incident reports documenting security breaches and recommending improvements for future prevention.
  • Collaborated with management to enhance security policies based on evolving threats and best practices.
  • Led emergency response drills, reinforcing preparedness among team members for various scenarios.
  • Assessed evolving security threats and trends, proactively adjusting patrol patterns and strategies to maintain a safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Monitored premises to deter criminal activity and ensure safety of personnel and property.
  • Responded to alarms and incidents, providing timely support and coordination with law enforcement agencies.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
  • Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Safeguarded valuable assets through diligent surveillance and appropriate response to potential threats.
  • Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
  • Enhanced visitor experience by providing courteous and efficient security screening.
  • Led training sessions for new hires on security protocols, fostering a culture of teamwork and preparedness among colleagues.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Enhanced security and safety by conducting regular patrols around facility perimeter.
  • Examined doors, windows and gates to verify security.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
  • Conducted regular patrols, identifying security vulnerabilities and implementing necessary corrective actions.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.

Education

High School Diploma -

Freehold Boro High School
Freehold, NJ
06-1990

Skills

  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Surveillance
  • Emergency response
  • Access control
  • Patrol operations
  • Security screenings
  • Relationship building and management
  • Complex Problem-solving
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Threat assessment
  • Access control management
  • Electronic surveillance
  • Document management
  • Stationary surveillance
  • Security equipment operation
  • Metal detector operation
  • Emergency management
  • Weapons training
  • Report generation
  • Asset protection
  • Interior and exterior patrol
  • Entrance control
  • Screening wands
  • Bomb threat procedures
  • Premises patrol
  • Surveillance expertise
  • High level of integrity
  • First aid and CPR certified
  • Work ethic
  • Workplace safety
  • Patrolling
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Security camera monitoring
  • Security protocols
  • First aid certified
  • Event security
  • Patrol techniques
  • Keen observer
  • De-escalation techniques
  • Security operations experience
  • Perimeter security

Timeline

Armed Security Officer

Presidential Security And Protective Services
08.2024 - 10.2025

Security Officer

City Of Montgomery
04.2017 - Current

Armed Security Officer

DTA Security
06.2009 - 04.2017

High School Diploma -

Freehold Boro High School

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