Dennis Richard

• Installed and configured alarm systems in residential and commercial buildings.
• Configured security equipment to meet customer requirements.
• Tested alarm systems for proper operation.
• Diagnosed problems with existing alarm systems and repaired them accordingly.
• Provided technical support to customers on the operation of their security system.
• Performed routine maintenance checks on all installed security systems.
• Created detailed reports outlining installation procedures, product specifications, and troubleshooting solutions.
• Trained personnel on the use of various types of security equipment.
• Programmed access control systems according to customer preferences.
• Repaired faulty wiring or replaced malfunctioning components when necessary.

• Facilitates client loyalty through Single Point of Contact modality which includes proposal building, order placement, installment scheduling, and quality assurance interactions
• Exhibits exemplary leadership and managerial skills in the training of Sales Associates to ensure best practice
• Displays utilization of role development through the sequential promotions from Sales Associate to Home Theater Lead, Digital Imaging Lead, Magnolia System Designer, and currently to In Home Sales Manager
• Demonstrates consummate technical prowess through the certification and application of advanced technological systems and programs.

• Initiated IP based system integration including CCTV, home automation, remote access, and LAN
• Installed and programmed all audio/video systems and universal remote controls
• Managed system design technology and service calls to improve client experience.

• Performed routine maintenance on aircraft electrical systems, including troubleshooting and repair of avionics equipment.
• Installed and tested navigation, communication, radar, and other flight system components in accordance with manufacturer specifications.
• Troubleshot complex electrical systems using multi-meters and oscilloscopes.
• Provided technical support to pilots regarding use of onboard electronic equipment during flights.
• Collaborated with other technicians on projects involving installation or repair of avionics systems in commercial aircrafts.
• Maintained accurate records of all work performed on aircraft electronics according to established protocols.
• Utilized specialized test equipment such as spectrum analyzers and signal generators when troubleshooting problems.
• Analyzed data from diagnostic tests to identify underlying issues that may affect the performance of avionics systems.
• Repaired circuit boards by soldering broken connections and replacing faulty components as necessary.
• Performed preventive maintenance tasks such as cleaning connectors and checking continuity of circuits.

Served in Operation Desert Shield and Operation Desert Storm and serviced and maintained all avionics in F-14 fighter jets.