Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Dennis Richie

Leander,TX

Summary

Results-driven Account Manager and Inside Sales professional with exceptional productivity and efficiency. Skilled in client relationship management, strategic sales planning, and effective communication. Experienced in negotiation, problem-solving, and adaptability to integrate client needs with business goals.

Overview

34
34
years of professional experience

Work History

Key Account Manager

Pencom
Cedar Park, TX
02.2018 - Current
  • Crafted strategic account plans to align with customer needs
  • Facilitated discussions with clients about their goals and issues
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Coordinated communication between internal teams and external customers
  • Generated leads through cold calling activities.

Branch Manager

Pencom
Roseville , CA
05.2008 - 02.2018
  • Managed staff scheduling, hiring and training processes.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.

Account Manager

Pencom
San Carlos, CA
08.1998 - 05.2008
  • Oversaw numerous accounts at once, ensuring timely completion.
  • Effectively handled customer disputes
  • Attended trade shows and conferences as a representative of the company.
  • Engaged in cold calling to attract potential clients

Account Manager

Above Board Electronics
San Jose, CA
01.1991 - 08.1998
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Attended trade shows and conferences as a representative of the company.
  • Generated leads through cold calling activities.

Skills

  • Strategic Business Development
  • Revenue Growth Strategies
  • Effective Sales Negotiations
  • Business Needs Evaluation
  • Account Management Optimization
  • Sales Pipeline Coordination
  • Client Relationship Building
  • Major Account Oversight

Accomplishments

  • Earned an award and was inducted into the "Million Dollar Club" with previous employer.
  • Led the Sacramento division to be come a 6 million dollar branch in 2015.
  • For 34 years I have been recognized as a top producer and a seasoned veteran within the industry.

Timeline

Key Account Manager

Pencom
02.2018 - Current

Branch Manager

Pencom
05.2008 - 02.2018

Account Manager

Pencom
08.1998 - 05.2008

Account Manager

Above Board Electronics
01.1991 - 08.1998

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Dennis Richie