Casey Baumgartner
Otsego,MN
Work Preference
Summary
Dynamic Key Account Manager with a proven track record at CH Robinson, specializing in strategic accounts with an annual spend exceeding $30M. Expertise in elevating client relationships and driving business development has resulted in significant growth through strategic account management and relationship selling. Skilled in data-driven decision-making and problem-solving, enhancing account retention by fostering teamwork and adaptability. Demonstrated success in negotiating and developing new business within targeted accounts, leveraging strong analytical, quantitative, and technical skills, complemented by exceptional communication and interpersonal abilities to deliver superior customer service.
Overview
22
22
years of professional experience
Work History
KEY ACCOUNT MANAGER
CH Robinson
Minneapolis, MN
04.2004 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problem solving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Collaborated with cross-functional teams to align services with client expectations and company goals.
- Conducted regular business reviews to assess account performance and identify growth opportunities.
- Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.
- Engaged in continuous learning to stay abreast of industry trends and competitive landscape, applying insights to account strategies.
Education
BBA - Marketing w/ minor in communications
University of Minnesota Duluth
Duluth, MN04.2003
Skills
- Client Relationship Building
- Strategic business development
- Responsive to new challenges
- Data-driven decision-making
- Client-focused sales
- Cross-Functional Collaboration
- Account Retention
- Problem-Solving
- Strategic team engagement
- Effective team leadership
Accomplishments
- Peak Performer 2020 and 2021
- Awarded General Mills On-Site Carrier Partner of the Year in 2020
- Completed CH Robinson KASP program and team was awarded Capstone Cup
Timeline
KEY ACCOUNT MANAGER
CH Robinson
04.2004 - Current
BBA - Marketing w/ minor in communications
University of Minnesota Duluth