Dennis Rios
Waikoloa,HI
Summary
Adept at troubleshooting and fostering teamwork, I excelled in roles at UPS and the USMC, enhancing service quality and operational efficiency. A proactive approach reduced equipment downtime, while exceptional communication skills strengthened customer relations. Achievements include leading performance growth and maintaining safety, showcasing my mechanical aptitude and customer service skills.
Overview
13
13
years of professional experience
Work History
Service Provider
UPS
04.2018 - Current
- Completed 150 on-time deliveries per day by choosing best and most efficient routes.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Part Time Supervisor
UPS
01.2017 - 04.2018
- Conducted performance evaluations for 30 plus staff members, identifying areas for improvement and developing action plans for growth.
- Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
- Supervised the processing and loading of over 12,000 packages and 50 delivery trucks daily to meet efficiency standards.
Unmanned Aerial Systems Maintaner
USMC
04.2012 - 06.2016
- Maintained flight ready status of 12 aircraft and supporting systems for a 30 day training operation through exceptional troubleshooting and leadership.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Followed safety procedures to avoid injuries in field.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Electronically summarized all maintenance performed in accordance with Navy regulations.
Education
-
Cochise College
Douglas, AZSkills
- Exceptional communication
- Troubleshooting skills
- Customer Service
- Safety assesment
- Mechanical aptitude
- Time management
Timeline
Service Provider
UPS
04.2018 - Current
Part Time Supervisor
UPS
01.2017 - 04.2018
Unmanned Aerial Systems Maintaner
USMC
04.2012 - 06.2016
-
Cochise College
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