Dennis Robertson
East Grand Forks,MN
Summary
Dynamic sales associate with a proven track record at Cabelas/Bass Pro, excelling in customer service and relationship building. Recognized for enhancing customer loyalty through effective product demonstrations and training new team members. Skilled in cash handling and conflict resolution, consistently meeting sales goals while maintaining a professional demeanor.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sales Associate, Gun Bar
Cabelas/Bass Pro
East Grand Forks, MN
08.2024 - 08.2025
- Provided exceptional customer service to enhance shopping experiences and foster customer loyalty.
- Assisted in product demonstrations, educating customers on features and benefits of firearms and accessories.
- Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
- Trained new sales associates on store policies, product knowledge, and customer engagement techniques.
Sergeant Police Officer
City of East Grand Forks
East Grand Forks, MN
11.1994 - 08.2023
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of criminal activities and incidents..
- Provided training and mentorship to new recruits on operational procedures.
Education
Bachelor of Science - Criminal Justice
Bemidji State University
Bemidji, MNHigh School Diploma -
Argyle High Scool
Argyle, MnAssociate of Applied Science -
Northland Community And Technical College
Thief River Falls, MNSkills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Exceptional customer service
Goal oriented
Relationship building
Cash handling
Money handling
Flexible schedule
Verbal/written communication
Cash register operation
Stocking and receiving
Cash handling accuracy
Client service
Conflict resolution
Store opening and closing
Sales expertise
Product sales
Customer needs assessment
Complex Problem-solving
Sales strategies
POS system operation
Meeting deadlines
Upselling
Professional demeanor
Retail store operations
Adapt to diverse groups
Cleaning techniques
Guest relations
Payment processing
Policy and procedure adherence
Merchandise display
Product recommendations
Point of sale operation
Accomplishments
Life Saving Awards. EGF PD.
Medical Assists.
Certification
First Aid & CPR AED (expired)
Awards
Life Saving Awards
Timeline
Sales Associate, Gun Bar
Cabelas/Bass Pro
08.2024 - 08.2025
Sergeant Police Officer
City of East Grand Forks
11.1994 - 08.2023
Bachelor of Science - Criminal Justice
Bemidji State University
High School Diploma -
Argyle High Scool
Associate of Applied Science -
Northland Community And Technical College