Dennis Stepp
Somerville,Ma
Summary
I am a hard-working person who thrives in a team based and fast paced environment and has a strong desire to contribute to the success of the team I work with and the business I work for. I am happiest when I am learning and feel helpful and when whatever I am doing serves a purpose and leads to a feeling of accomplishment. I love the diversity of folks in the food business and yearn to build relationships with co-workers, vendors, and customers, I have been a sous chef, fish monger, grocery buyer, and dish washer. I would welcome the opportunity to add a few more titles to that list!
Overview
22
22
years of professional experience
1
1
Certification
Work History
Deli Manager
Golden Goose Markets
Boston, MA
01.2026 - 05.2026
- Supervised daily deli operations, ensuring adherence to food safety standards and quality control procedures.
- Trained and mentored staff on product knowledge, customer service, and efficient food preparation techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional displays and organized events to enhance customer engagement and increase sales.
- Streamlined workflows by designing efficient process layouts, improving team productivity and service speed.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
Grocery Buyer/Assistant Manager
Concord Market on Campus
03.2025 - 12.2025
- Daily and weekly ordering of perishable and non-perishable grocery items from national and local vendors through phone calls, order portals, email, and in person sales calls.
- Building end cap displays on a seasonal theme, stocking the shelves as needed. I was the primary grocery receiver as well. Maintained the back stock area and freezers and coolers.
- Opened the store five days a week including reconciling safe counts, deposits, and drawer counts. Supervised cashiers and other employees including kitchen staff.
- I worked there pre-opening so we built shelving and with plan-o-grams provided from vendors such as UNFI set the store and then went through a large reset that devised in house.
- Sourced new products and monitored trends to ensure customer happiness and to drive sales.
- Managed inventory and priced items to sale through using ECRS P.O.S system.
Sales Assistant/Shipping
Sunny’s Seafood
07.2014 - 01.2025
- Help to pack and ensure the accuracy of daily outgoing orders.
- Liaison between sales office, production team and delivery drivers.
- Receive and process web, phone, and email orders from start to finish.
- Provide customer service over the phone, email, or in person.
- Responsible for accurate and daily inventories of fresh fish, frozen products as well as packaging and specialty items.
- Daily H.A.C.C.P logs and shellfish tracking logs.
- Hands on approach to doing whatever needed to be done to ensure a successful day
Seafood Team Leader
Whole Foods Market
05.2008 - 01.2013
- Hired and trained team members to staff the seafood department at 3 different stores as I was moved through the North Atlantic Region.
- Ordering fresh fish, frozen and smoked items to the strictest of standards to maintain margins and levels of quality set by the company.
- Sales plans and labor cost projecting monthly. To be submitted to store leadership and regional coordinators.
- Product knowledge pertaining to seasons, cooking preparations, availability, and origins.
- Working with fellow department heads and store leadership to build business and a customer base for the store.
- Constant communication between all levels of the company to meet strict standards and practices of Whole Foods Market.
- Provide and instill a high level of customer service.
- Maintain a clean and safe seafood department. Following federal, state and company wide mandates and using H.A.C.C.P guidelines.
- Grow sales through in store demos, cross merchandising, and a strong customer service culture.
Prepared Foods Associate Team Leader
Whole Foods Market
09.2004 - 02.2006
- Planning and facilitating menus for a service case, hot bars, salad bars and catering events.
- Scheduling and supervision a kitchen and service staff of up to 30 people.
- Working with team leader to grow sales and help team members meet their potential.
- Purchasing and managing inventory of kitchen products, fresh food, and supplies and packaging.
- Instilling a sense of team work and collaboration through a “hands on” approach.
- Sanitation and safety and educating team members of policies to insure positive health code grades as well as third party inspections.
- Managing labor costs, food costs and spoilage to ensure margins were met
Education
Associate Degree - Applied Science-Culinary Technology
Guilford Technical Community College
Jamestown, North CarolinaSkills
- Knowledge of product and willingness to continue to learn
- Proficient with Microsoft Office
- Quick and reliable communication
- Vast product knowledge
- Team player spirit and collaborative mentality
- Hands on approach
- Adept public speaker
- Customer service
- Varied POS systems
Certification
I have been Serve-Safe certified in the past and would be willing to be again on my own time to benefit the business.
Interests
Reading, record collecting, spending time with my wife and friends I enjoy travel, dining out, and a quiet night at home on the couch with our cat Pepper
Timeline
Deli Manager
Golden Goose Markets
01.2026 - 05.2026
Grocery Buyer/Assistant Manager
Concord Market on Campus
03.2025 - 12.2025
Sales Assistant/Shipping
Sunny’s Seafood
07.2014 - 01.2025
Seafood Team Leader
Whole Foods Market
05.2008 - 01.2013
Prepared Foods Associate Team Leader
Whole Foods Market
09.2004 - 02.2006
Associate Degree - Applied Science-Culinary Technology
Guilford Technical Community College