Dennis Theriault
Forest Hill,MD
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Adept at public and private construction projects with effective collaboration skills to manage multiple projects at once. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
Work History
Operations Manager
Remodel Max LLC
2020.03 - Current
- Led and oversaw all aspects of operations for various construction projects, ensuring efficient project execution and quality control.
- Developed client contracts and sub-contractor contracts for projects, ensuring all terms and conditions were met.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Maintained insurance compliance of all subcontractors, coordinating with them to ensure coverage for annual insurance audits.
- Implemented systems and processes to enhance efficiency and productivity, resulting in a 15% increase in operational performance.
- Conducted quality control inspections to ensure projects met all specifications and regulatory requirements.
- Played a key role in negotiating favorable pricing and terms with suppliers and subcontractors, contributing to a 22% reduction in project costs.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and maintained relationships with vendors, suppliers, and subcontractors to ensure timely delivery of materials and services.
- Collaborated with the estimation team to assess project requirements and contribute to the development of detailed cost estimates for residential and light commercial remodeling projects.
Senior Sales and Marketing Manager
DOPS Inc
2015.09 - 2020.03
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Developed and implemented strategic plans to drive revenue growth and increase market share
- Improved brand visibility with well-executed promotional campaigns
- Built and maintained strong relationships with key clients and stakeholders, resulting in a 35% increase in overall sales.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Bachelor of Science - Computer Science Cybersecurity
Liberty University
Lynchburg, VA05.2025
Bachelor of Science - Religion
Liberty University
Lynchburg, VA02.2014
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Planning and Implementation
- Project Management
- Operations Oversight
- Policies and procedures implementation
- Process Improvement
- Maintaining Compliance
- Interpersonal Communication
Timeline
Operations Manager
Remodel Max LLC
2020.03 - Current
Senior Sales and Marketing Manager
DOPS Inc
2015.09 - 2020.03
Bachelor of Science - Computer Science Cybersecurity
Liberty University
Bachelor of Science - Religion
Liberty University
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