Roman Rey
Orlando,FL
Summary
Resourceful professional bringing excellent communication and teamwork illustrated several years of industry experience. Ambitious and eager to learn with superior work ethic. Support and enhance electrical work for customers by organizing supplies, pulling conduit and cleaning up job sites. Work under oversight of qualified professional to develop skills and advance electrical knowledge. Excellent technical troubleshooting, maintenance and repair abilities.
Overview
14
14
years of professional experience
Work History
Design Manager
Kitchbatch Remodel LLC
Orlando, FL
10.2023 - Current
- Pulled wires through conduits or other passageways using a wire puller tool.
- Installed junction boxes according to local building codes for support purposes.
- Assisted electricians in testing existing electrical systems for compliance.
- Cut openings in walls or floors for running conduit pipes using saws or drills.
Technical Support Analyst
PDVAL S.A
Maracaibo, Zulia
06.2010 - 09.2017
- Resolved technical queries related to product features, functionality, installation and configuration of software applications.
- Conducted remote sessions using remote access tools to investigate system errors.
- Reported any recurring technical issues to management for further investigation and resolution.
- Developed and maintained customer relationships through effective communication and problem solving skills.
- Trained other team members in resolving complex technical issues that require specialized knowledge or skills.
Education
Diploma in Skills in Programming With Emphasis On Web Applications - Computer Science And Programming
University of Caldas
Caldas, Colombia12-2022
Systems Engineer - Information Technology
Maracaibo University Institute of Technology
Zulia, Venezuela11-2015
Professional Technical Computer Operator - Informatics
CEDIC Advanced Studies Center
Maracaibo, Venezuela06-2004
Skills
- Electrical Repairs
- Fixture Installation
- Diagnostic Testing
- Google Sketch Up
- Hardware and software installation
- 3D renderings
- Preventive Maintenance
- Printers and Peripherals Installation
- Software Installation
- Remote Support
- Technical Support
- Computer Troubleshooting
Affiliations
Gym, carpentry, Karate
Timeline
Design Manager
Kitchbatch Remodel LLC
10.2023 - Current
Technical Support Analyst
PDVAL S.A
06.2010 - 09.2017
Diploma in Skills in Programming With Emphasis On Web Applications - Computer Science And Programming
University of Caldas
Systems Engineer - Information Technology
Maracaibo University Institute of Technology
Professional Technical Computer Operator - Informatics
CEDIC Advanced Studies Center
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