DENNIS VILLAPA
Melrose,MA
Summary
Accomplished Medical Technologist with more than 10 years of training and experience in laboratory environment at Winchester Hospital, adept in clinical chemistry analysis and laboratory safety protocols. Demonstrated excellence in enhancing patient care and laboratory efficiency, notably through precise specimen processing and effective team leadership. Proven track record in reducing test result turnaround times and ensuring regulatory compliance, leveraging skills in EPIC software and equipment operations and maintenance
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Technologist
Winchester Hospital
Winchester, MA
06.2010 - Current
- Contributed to overall success of laboratory by maintaining positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Analyzed laboratory findings to check accuracy of results.
- Enhanced patient care by accurately performing and interpreting laboratory tests in chemistry department
- Assisted in training and mentorship of new Medical Technologists, fostering positive learning environment for skill development.
- Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
- Maintained strict adherence to safety protocols, minimizing risk of infection or contamination in laboratory environment.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
- Ensured timely reporting of critical results to healthcare providers, allowing for swift interventions in life-threatening situations.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Upheld regulatory compliance by adhering to all relevant laws, guidelines, policies, and procedures related to medical laboratory practice.
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
Boston MA
02.2008 - 05.2010
- Continually expanded product knowledge through training programs and self-directed learning initiatives, positioning oneself as expert resource for customers.
- Worked closely with internal stakeholders such as medical affairs specialists and managed care account executives to ensure seamless coordination during product launches or strategic initiatives.
- Increased pharmaceutical sales by building strong relationships with healthcare professionals and providing educational resources on product benefits.
- Led negotiations with key decision-makers at hospitals and clinics, securing long-term contracts for product distribution.
- Achieved top-ranking sales performance by leveraging data-driven insights into actionable plans tailored towards specific target segments.
- Provided exceptional customer service by addressing concerns promptly and offering solutions that met clients'' needs while adhering to company policies.
Education
Bachelor of Science - Medical Technology
ST. LOUIS UNIVERSITY
Baguio City , Philippines05.1990
Skills
Proficient in MS Office software including Outlook, Excel, and Word
Proficient in EPIC Software
Laboratory Equipment Maintenance
Laboratory Analyzer Troubleshooting
Enzyme Immunoassays
Team Leadership
Strict adherence to laboratory safety protocols
Excellent Communication
Organizational Skills
Analytical Skills
Multitasking
Clinical Chemistry Analysis
Certification
Registered Medical Technologist
Professional Regulations Commission
Republic of the Philippines
Timeline
Medical Technologist
Winchester Hospital
06.2010 - Current
Senior Pharmaceutical Sales Representative
GlaxoSmithKline Pharmaceuticals
02.2008 - 05.2010
Bachelor of Science - Medical Technology
ST. LOUIS UNIVERSITY