Dennis Voris
Wilmington,OH
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Mane Inc
Lebanon, OH
12.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Measured and reviewed performance via KPIs and metrics.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Built strong operational teams to meet process and production demands.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Production Supervisor
Mane Inc
Lebanon, OH
08.2015 - 12.2022
- Enforced safety and sanitation regulations
- Observed equipment operation and proactively addressed issues to prevent downtime
- Inspected materials, products and equipment to detect defects and malfunctions
- Inspected completed work to verify conformance with quality standards
- Assessed production requirements to forecast timelines and outputs
Capsule Operator
Mane Inc
Lebanon, OH
04.2012 - 08.2015
- Contributed to safety-first culture by consistently using personal protective equipment
- Performed to machine standard run rates, increasing efficiency and reducing shrink
- Packaged, labeled and sorted products to prepare items for delivery
- Trained new employees regarding machinery operation and safety guidelines
- Cleaned work stations and floors to prevent dirt, grime and dust buildup
Department Supervisor with Keys
Home Depot
Lebanon, OH
03.2009 - 02.2012
- Enforced safety, health and security rules
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Monitored sales activities to ensure that customers received satisfactory service and quality goods
- Reviewed inventory and sales records to prepare reports for management and budget departments
- Planned and prepared work schedules and kept records of employees' work schedules and time cards
Associate
Home Depot
Lebanon, OH
07.2007 - 03.2009
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to process sales transactions and handle payments
- Supported department by executing key projects and strategies to meet goals
- Answered questions and concerns regarding company products, services and prices
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
Education
High School Diploma -
Little Miami High School
Morrow, OH05.2007
Skills
- 5S Principles
- Employee counseling
- Team member motivation
- Coordinating daily operations
- Manufacturing processes
- Microsoft Office
- Health and safety compliance
- Policies and procedures implementation
- Employee motivation
- Team building/leadership
- Staff training
- Performance management
Certification
Orange Belt
References
References available upon request.
Timeline
Operations Manager
Mane Inc
12.2022 - Current
Production Supervisor
Mane Inc
08.2015 - 12.2022
Capsule Operator
Mane Inc
04.2012 - 08.2015
Department Supervisor with Keys
Home Depot
03.2009 - 02.2012
Associate
Home Depot
07.2007 - 03.2009
Orange Belt
High School Diploma -
Little Miami High School
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